Support and Tools

Check out our developer tools and get access to expert support.

Get help with developing your IoT application from concept ideation to full-scale commercial deployment. Explore our support and tools, including a range of technical resources, consultative support services, partner solution programs and more.

Can’t find what you need? Connect with our technical support services.

Cellular Certification and Design Review Services

Certifying devices with embedded cellular IoT modules is not a trivial task. You may need to certify two or three variants of your device to cover your target regions and carriers and potentially more for global coverage. This substantially raises the need and relevance of the assistance we can provide to help rationalize the certification effort with most carriers and regions.

We can help you develop carrier relationships and assist with module integration certification and carrier approvals. Certification costs and times can be significantly reduced with assistance from Telit Cinterion and its network of partner labs and service providers.

Eliminate Costly Hardware Design Revisions

Integrating wireless technology adds complexity to a product design. RF performance, power consumption, system architecture, and certification must be taken into consideration during the design process. Avoid costly revisions and delays, by working with Telit Cinterion.

Engage with our design support team to receive a comprehensive analysis of your IoT devices, significantly improving stability and performance of your application, in addition to reducing overall time-to-market and mitigating risk.

Design Support Beyond the Modules

Design Review Service

The design review service can benefit all customers designing-in Telit Cinterion products. During a design review, technical support and R&D engineers work together to provide a comprehensive list of findings on the application, designed to assist the customer circumvent problem situations, implement a simpler, more cost-effective design, or simply validate what is there.

The objective of the design review is to expedite transit into and through the implementation phase. This service ensures optimal stability and performance for the customer application reducing costs and overall time-to-market.

The service includes:

  • Schematics review
  • PCB layout review
  • Component placement counseling
  • Component selection advice for BOM reduction
  • Measurement and characterization of integrated antenna
  • System architecture counseling

For additional information about this service and for a complete list of services, please contact your regional sales director.

Precertification Testing Services

Precompliance

We perform precertification testing at the application level in our Trieste facility. This service assists customers with the certification process required by their local regulators and network operators. It is designed to provide a complete overview of the application’s radio performance and to speed up the certification process by exposing potential issues, giving customers the opportunity to fix problems before incurring the fees and schedule commitments typically associated with the formal process.

In our RF-anechoic chambers and laboratories, we can perform the following tests:

Radiated spurious:

  • Radiated spurious emissions ALLOCATE CHANNEL
  • Radiated spurious emissions IDLE MODE

Conducted spurious:

  • Conducted spurious emissions ALLOCATE CHANNEL
  • Conducted spurious emissions IDLE MODE

Antenna performance (OTA):

  • Total radiated power
  • Total isotropic sensitivity
  • Intermediate channels sensitivity

EMC test:

  • Radiated emission
  • Conducted emission (DC power port)
  • Conducted emission (AC power port)
  • RF electromagnetic field (80MHz – 2000MHz)
  • Electrostatic discharge (enclosure)
  • Fast transients common mode
  • RF common mode 0.15 MHz – 80 MHz (AC and DC input ports)
  • Voltage dips and interrupts (AC power input port)
  • Surges, line-to-line and line-to-ground (AC power input port)

For additional information about this service and for a complete list of services, please contact your regional sales director.

Product Certification Support

We can partially or completely manage product certifications for our customers worldwide. Using our global experience and local contacts, we can assist customers with CE, FCC, CI, PTCRB, GCF, ANATEL and AT&T certifications.

Certifying devices is not a trivial task. With LTE, it gets substantially more complicated. You may need to certify two or three variants of your device to cover North American carriers and potentially over five for global coverage. This substantially raises the need and relevance of the assistance we can provide to help rationalize the certification effort with most carriers and regions.

We can help you develop carrier relationships and assist with LTE module integration certification and carrier approvals. Certification costs and times can be significantly reduced with assistance from Telit Cinterion and its network of partner labs and service providers.

Validation Test for the Manufacturing Process

We offer a physical validation laboratory to assist customers with the pre-manufacturing process. We perform tests to verify solder joint reliability between BGA modules and the application PCB. Additionally, a complete analysis of results achieved in the reflow process can be conducted to assist customers fine-tuning the manufacturing process specifically for their devices.

X-rays can also be taken in the lab as part of the reflow process results verification. We offer the following tests:

  • X-ray analysis
  • Microscopic analysis
  • Surface finish analysis
  • Solder paste analysis
  • Guest board planarity analysis

Our team provides assistance with:

  • Schematics
  • PCB layout
  • Component placement
  • Component selection (to reduce the BOM)
  • Measurement and characterization of integrated antenna and system architecture

Telit Cinterion also offers global support to help you manage your product certification effort anywhere in the world. Regulatory compliance and certification standards vary greatly and are updated regularly. By leveraging our global experience, our team of engineers provide an analysis that will guide you through the process of preparing your product for device approval.

Millions of devices around the world are enabled by Telit Cinterion. Whether you use Telit Cinterion, your own or third party, leverage our expertise to ensure it gets to market on time.

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