Telit is hiring

Position Overview

The Certification Engineer manages and execute certification activities for cellular modules certifications/approvals with cellular operators. Certification Engineer works with Telit’s design teams and Product Management team to make sure cellular modules they are technically supported through the carrier certification process. Certification Engineer is technical expert on Telit’s product portfolio of embedded wireless modules and cellular operator requirements.

Major Duties and Responsibilities

The Certification Engineer will be responsible for taking Telit cellular modules through all stages of the carrier certification process including hardware, software, and field testing. The specific responsibilities of the position will include, but not be limited to:

Certification Support:

• Execute module certifications with carriers in USA (AT&T, Verizon, Sprint, T-mobile), and Canada (Rogers, Bell Mobility, Telus)
• Prepare required documents for certification process (compliance matrixes)
• Prepare certification samples with correct software/hardware configuration
• Interface with carriers to drive certification process
• Drive completion of carrier certification at external labs
• Travel to carrier test labs and external test labs as needed to achieve timely certification

Others:

• Focus on and technical understanding carrier requirements
• Interface with internal Product Management teams to feedback carrier requirements to achieve continuous improvement in product compliance.
• Help to convey carrier roadmap needs to internal Product Management team.
• Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the Company.

Requirements

Education:

• Bachelor of Science in Engineering or equivalent education and work experience

Experience:

• 5+ years experience working in cellular industry (ex. phones or m2m/IoT)
• Experience working with cellular operators (ex. AT&T, Verizon, Sprint, T-mobile)
• Experience working with cellular operators on certification of module, end product, or phone
• Experience with regulatory (FCC) and industry (PTCRB) certifications

Technical Skills:

• Knowledge of Cellular technologies (4G LTE, 5G, 3GPP)
• Familiar with the carrier’s certification process. Knowledge of the AT&T process is a plus
• Familiar with PTRCB and GCF rules and processes
• Familiar with FCC rules
• Excellent verbal and written communication skills

Managerial Skills:

• Ability to manage technical relationships with cellular operators

Travel:

• Travel required up to 30%

Contact: Ken.Bednasz@telit.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Position Overview

The Field Test Engineer primary responsibility executing a series of tests on cellular modules both in the field on cellular operator networks and in the lab utilizing different test equipment to ensure products are tested thoroughly and free of defects. Field Test Engineer responsible to ensure the interoperability of Telit’s cellular modules with different networks, compliance with 3GPP specifications and operator requirements.

Responsibilities

The specific responsibilities of the position will include, but not be limited to:

Test Support:

• Execute module certifications test with customers, operators and third-party vendors
• Must be able to run mobility test, collect device logs, analyze results and document findings
• Run performance stationary and mobility test such as call processing, data throughput, voice quality, RF performance and more
• Troubleshoot complex cellular device and network logs and identify inconsistencies during test
• Interface with carriers as needed to drive certification issues to completion
• Travel to cellular operators and external test labs as needed to test and troubleshoot software and hardware issue
• Work with development teams during the life cycle of the project to provide the required field and lab support needed to ensure product high quality standards
• Monitor the performance of the project and report findings in a timely manner
• Work in a fast-paced work environment, able to work independently with teams and under pressure
• Detail oriented, organized and capable of managing his/her own time with minimum supervision or directions
• Execute operator specific field tests such as Verizon DFIT, AT&T, T-Mobile and other operators field tests
• Must be able to drive and rent a car

Requirements

Education:

• Bachelor of Science in Engineering or equivalent education and work experience

Experience:

• 3+ years’ experience working in cellular industry (ex. phones or m2m/IoT)
• Experience running field test on live operator networks such as AT&T, T-Mobile and Verizon DFIT
• Experience in troubleshooting and analyzing cellular mobile and network logs
• Experience with several cellular test equipment

Technical Skills:

• OMA DM, FOTA, UMTS, WCDMA, HSDPA, HSUPA, LTE, IMS, VoLTE, NB-IoT, CAT-M, 5G
• TCP, UDP, SIP, LAN, WLAN
• Knowledge in 3GPP standards
• Familiar with RF wireless technology
• Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
• Perl, Python or other scripting languages
• Strong technical troubleshooting and analytical skills
• Familiar with U.S. operators field networks and requirements

Managerial Skills:

• Ability to work on multiple projects and cross different organizations

Travel:

• Travel required up to 60%, sometime on short notice

Compensation and Benefits:

• Competitive Pay
• Matching 401(k) plan.
• Medical, Dental, Life insurance coverages.
• Short Term Disability and Long-Term Disability insurance.
• Voluntary Cancer, Critical Illness, and Accident insurance.
• Paid vacation – Holidays and PTO

Contact: Ken.Bednasz@telit.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Position Overview

Telit, a global IoT company, is looking for a graphic design and web design specialist. This position is responsible for the overall brand style including booth design, collateral materials, website design and formatting, and digital ad creation.

Responsibilities

• Responsible for all design projects in-house including website design, brochures, datasheets, booth graphics, in-house portal tools, etc.
• Digital ad creation, including Account Based Marketing ads, social media ads, and display ads that compliment global marketing campaigns
• Maintain and enforce best practices for file management on SharePoint and HubSpot including consistent naming conventions and versioning control
• Proficiency in website concepting and formatting using the WordPress platform
• Landing page and email template design in HubSpot

Requirements

• Ability to communicate design ideas clearly with various other departments
• Proficient in ability to translate ideas into visual concepts
• Able to handle multiple projects in a fast-paced environment

Education

Bachelor of Arts in Graphic Design or equivalent education and work experience

Experience

5+ years of experience working with branding, ad creation and web design

Skills

• Proficiency in the Adobe Creative Cloud: InDesign, Photoshop, Illustrator
• Demonstrated ability to work on multiple projects simultaneously, set priorities, meet deadlines and stay within the project scope
• Ability to work and communicate with a variety of departments across the company
• HubSpot experience a plus
• Adobe Animate and Premiere a plus (for animating ads and video editing)

Compensation and Benefits:

• Competitive Pay
• Matching 401(k) plan.
• Medical, Dental, Life insurance coverages.
• Short Term Disability and Long-Term Disability insurance.
• Voluntary Cancer, Critical Illness, and Accident insurance.
• Paid vacation – Holidays and PTO

Contact: open.positions@telit.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

POSITION OVERVIEW

The NOC and Support Technician will be responsible for day-to-day monitoring of systems, applications, and the Customer Support center. This position provides Tier I support for all problems with wireless hardware, software and other computer related technology issues and inquiries. This position will review systems to collect information about problems and perform diagnostic procedures to determine the source of errors. This individual must be able to log and track calls using incident management software, maintain historical records and related problem documentation, and perform triage on all incoming requests to ensure that tickets are routed to the appropriate group for resolution. Daily activities will be driven primarily by recurring system health checks, responding to automated system alerts, and handling customer calls and emails.

RESPONSIBILITIES

• Pro-actively act on events reported by various monitoring tools.
• Perform initial troubleshooting and escalate internally and externally as required.
• Generate, review and track trouble tickets.
• Communicate directly with customers by email and telephone.
• Take ownership and resolve customer incidents per set guidelines.
• Develop technical documentation and troubleshooting guides for NOC, IoT and Support center personnel.
• Provide training to new technicians as required.
• Provide ongoing communication to both customer support teams and engineering staff during time of outage or service impact.
• Perform other related duties as assigned.

DESIRED SKILLS AND EXPERIENCE

• 2 years working in a Network Operations Center environment or in a Customer Support/Technical Support position.
• Knowledge of Microsoft Office Applications.
• Possess a positive attitude, strong work ethic, and a desire for a variety of challenges.
• Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams as to the status of a particular issue.
• Ability to effectively and calmly operate within a complex and changing environment.
• Well organized with the ability to properly manage individual workload.
• Solid problem-solving abilities.
• Self-starter capable of working independently or in groups.

DESIRED QUALIFICATIONS

• Knowledge / experience with wireless devices and applications.
• Knowledge / experience with basic networking concepts.
• Knowledge / experience using Microsoft Dynamics or anther ticket system.
• Post-secondary education in Information Technology/Computer Science or equivalent demonstrated work in the Information Technology field.

COMPENSATION AND BENEFITS

• Competitive Pay
• Matching 401(k) plan
• Medical insurance, Dental, Life insurance, HSA.
• STD and LTD insurance
• Voluntary Cancer, Critical Illness, and Accident insurance.
• Paid vacation – Holidays and PTO

ABOUT TELIT

Telit (www.telit.com) is an industry leader with over 20 years of experience in providing wireless solutions. We understand the tremendous role wireless technology plays in today’s business and deliver a suite of products and services that integrates all aspects of wireless networks, devices, and applications.

JOB TYPE: FULL-TIME

Contact: open.positions@telit.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Division: Telit IoT Services North America

Reports to: Regional Sales Manager of Telit IoT Services

POSITION SUMMARY

The Regional Sales Specialist will be responsible for direct sales of Telit’s IoT connectivity and cloud offering in the US East Territory.  The RSS will formulate and implement account strategies to maximize sales results in the territory either directly or through supporting Telit Hardware Regional Sales Directors (RSDs) as a subject matter expert.  General responsibilities include: leading our sales efforts in direct accounts, prospecting strategic accounts, implementing specific account strategies and closing opportunities. The individual we are seeking must have relevant M2M network services experience and extensive experience in complex and solution selling. The position reports to the Regional Sales Manager of Telit IoT Services East.

ESSENTIAL AREAS OF RESPONSIBILITY

The RSS will be responsible for new and existing services sales in Region for the assigned territory.  The specific responsibilities of the position will include, but not be limited to:

New Sales Development & Account Management:

• Provide subject matter expert support to as a sales overlay assisting direct or indirect sales teams in the entire sales process.
• The RSS will drive deals directly for a set of key accounts that do not have necessarily a hardware component to the sale.
• Build relationships within targeted accounts at all levels in order to understand customer requirements and build a compelling value proposition based on Telit’s services offerings.
• Present Telit’s services offering, including demonstrating deep familiarity with company's infrastructure, security and integration capabilities.
• Manage customer technical due diligence and risk management processes.
• Effectively communicate and present to multiple levels and functions within an organization to demonstrate Telit’s unique value proposition.
• Develop innovative ways to address customer objections and leads customer to close.
• Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers.
• Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts.

Other:

• Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required.
• Leverage CRM system to manage all customer contacts. Track and manage a qualified pipeline of leads, opportunities, using Company CRM tool.
• Advise sales management on market conditions and Telit’s competitors; gather market intelligence, product requirements and distribute within the Company.

Other duties or tasks may be assigned on an as-needed to meet the overall objectives of the Sales Department or Company.

MINIMUM QUALIFICATIONS

The ideal candidate has worked in the IoT industry, System Integrator and/ or a wireless network sales position. This is a “hunter” position and requires a highly motivated and self-directed individual.  Candidate must be a go-getter who refuses to lose.

Minimum requirements include:

• Bachelor's degree (BA/BS) from four-year college or university.
• 5+ years of sales experience.
• Must be able to show a proven track record of consistently meeting and exceeding corporate objectives and quotas.

Additional requirements include:

• Technically proficient with a successful background in long services sales cycles.
• A self-starter with a will-to-win.
• Must convey strong customer commitment and have a proven history in excelling in a fast-paced, professional environment.
• Exceptional work ethic. Uses time productively, is focused on right opportunities, maximizes efficiency, and meets challenging work goals.
• Must have excellent oral and written communication skills and be able to communicate effectively with people of diverse backgrounds and experiences.
• Must be able to work effectively without close supervision and function as a member of a team of professionals.
• Discretion, common sense and attention to detail are a must.
• Ability to anticipate, identify, and resolve customer problems.  Owns customer issues and maintains customer communication through resolution.
• Travel within territory 40%-60% of the time.

ORGANIZATIONAL RELATIONSHIPS

Member of Sales Department. Reports to the Regional Sales Manager of Telit IoT Services, East.  Works closely with sales engineers and other members of Sales Department.  Coordinates activities with Regional Sales Directors and other members of Sales team.

COMPENSATION & BENEFITS

TBD

LOCATION

Home Office/ Southeast Region/Central Region

Contact: Scott Ellis

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

POSITION SUMMARY

As a Software Verification and Validation Manager, you will be responsible for overseeing the R&D team and strategic planning of the day-to-day activities, testing, processes, and standards.

Responsibilities:

• Responsible for strategic planning and day-to-day oversight of the Software Verification and Validation team.
• Manage the processes and methodologies designed to support accurate, efficient, and repeatable software and application testing.
• Responsible for activities across several teams, actively managing multiple efforts competing for limited resources.
• Define and execute a comprehensive test strategy by establishing, implementing, monitoring and enforcing software quality procedures, policies, and standards.
• Hands-on leader of test automation (using Cypress or other UI Automation frameworks) including the development of data seeding, mocking, stubbing, scripting, and other techniques.
• Coordinate and execute Verification and Validation testing including, create test plans, scripts, and bug tracking.
• Regularly evaluate procedures for continuous improvement.
• Lead a team of 5-7 members.
• Provide status report to group services R&D VP.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 7 years of experience in software testing experience.
• 3-4 years of managerial experience or team leader
• Knowledge of web application testing methodologies
• Prior experience with verification and validation methodologies
• Prior Experience with Linux and shell scripting
• C/JAVA experience preferred (for test automation)

• Cypress experience preferred (for test automation)
• Git source control management

• Ability to anticipate, identify and resolve problems.
• Excellent communication oral and written and ability to effectively communicate with diverse backgrounds and levels of the organization under minimal supervision

Compensation and Benefits:

• Competitive Pay
• Matching 401(k) plan.
• Medical, Dental, Life insurance coverages, Short Term Disability and Long-Term Disability Insurance.
• Voluntary Cancer, Critical Illness, and Accident insurance.
• Paid vacation – Holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

POSITION SUMMARY

The Finance Contract Analyst is responsible for Sales and Suppliers contract administration, and contract activity, analysis, and processes. This role will identify techniques and efficiencies that require independent judgment and identification and implementation of solutions. The ideal candidate will have a good understanding of contracts, terms, and financial analysis.

Responsibilities:

• Analyze contracts and establish processes and procedures to generate billing and reconciliations reports.
• Provide financial support for strategic initiatives.
• Prepare financial reports for management.
• Prepare customer billing and respond to any billing inquiries.
• Assist in developing and documenting accounting policies, procedures and controls.
• Provide regular reports in a timely manner, including a weekly activity report.
• Other activities assigned by management.

Qualifications:

• Bachelor’s Degree in Business – Economics or equivalent.
• 5 years’ experience in Billing, Finance or related area.
• Strong analytical and skills
• Strong knowledge of Excel and Salesforce
• Ability to anticipate, identify and resolve customer communication problems.
• Excellent attention to detail and the ability to work independently with minimal supervision.
• Excellent communication skills - oral and written - as well as the ability to effectively communicate with diverse backgrounds and levels of the organization.

Preferred skills:

• Ability to mentor and train all levels of sales professionals to identify and develop contract skills in assigned function.
• Use of independent judgment and creativity applied to the resolution of contract issues.
• Solid experience in handling large and complex projects and working directly with senior management level.

Compensation and Benefits:

• Competitive Pay
• Matching 401(k) plan.
• Medical, Dental, Life Insurance, STD, LTD, and other Voluntary coverages.
• Paid vacation – Holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

POSITION OVERVIEW

The Account Executive position is responsible to support, acquire, and grow revenue through direct customers and channel partners mainly in the US Mid-West Region. The ideal candidate will have a good understanding of Software and Manufacturing knowledge focusing on the technical and commercial automobile industry.   The position will develop relationships with other IoT Sales Divisions promoting software and services solutions to industrial customers.

Responsibilities:

• Collaborate with business partners to build a successful network.
• Maintain all sales activities by using company CRM platform for assigned territory.
• Prospect and sell to new customers and existing installed base.

• Provide subject matter expert support to as a sales overlay assisting direct or indirect sales teams in the entire sales process.
• Prepare Telit’s services offering, including demonstrating deep familiarity with company's infrastructure, security and integration capabilities.
• Effectively communicate and present to multiple levels and functions within an organization to demonstrate Telit’s unique value proposition.
• Build relationships within targeted accounts at all levels in order to understand customer requirements and build a compelling value proposition based on Telit’s services offerings.
• Develop innovative ways to address customer objections and leads customer to close.
• Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers.
• Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts.
• Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required.
• Responsible for selling products and services to highly sensitive and important accounts. Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit.

Qualifications

• Bachelor’s Degree Preferred.
• 3 - 5 years Sales management experience as Account Executive, and direct sales experience preferred.
• Work well individually as well as with a team.
• Solid experience in handling large and complex accounts and working directly with clients at the senior management level.
• Ability to anticipate, identify and resolver customer communication problems.
• Excellent communication oral and written and ability to effectively communicate with diverse backgrounds and levels of the organization.
• Excellent attention to details and able to work independently with minimal supervision.
• Requires regular travel within territory 40% -60% of the time.

Compensation and Benefits:

• Competitive Pay (Base and Bonus)
• Matching 401(k) plan.
• Medical, Dental, Life insurance coverages.
• Short Term Disability and Long-Term Disability insurance.
• Voluntary Cancer, Critical Illness, and Accident insurance.
• Paid vacation – Holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.