Open Positions

POSITION OVERVIEW:

The Field Application Engineer (FAE) / Technical Support will provide comprehensive pre-sale and post-sale technical support for customer software design, circuit design and system development.  You will work closely with customers’ design teams, as well as their OEM end-customers, to make sure they are technically supported through the entire design process.  You will become a technical expert on Telit Cinterion’s product portfolio of cellular modules.

MAJOR DUTIES AND RESPONSIBILITIES:

The FAE will be responsible for providing technical support though all stages of the design process including hardware and software design as well as end product certification.  The specific responsibilities of the position will include, but not be limited to:

Customer Support:

• Provide technical/ design support for customers / integrators
• Provide technical support to the sales staff in order to promote the company’s products to customer engineers during the design win cycle
• Prepare and present technical material in customer meetings
• Provide support to customer engineers during the integration of our products into customers’ products

Sales Support:

• Provide pre-sales technical support to sales team
• Conduct training sessions for customers
• Ensure customers and partners are properly supported.  Validate through customer visits and strong customer relationships.

Other:

• Focus on customers’ requirements and technical needs to ensure needs are met
• Interface with internal R&D teams to achieve continuous improvement of product documentation based on customer feedback
• Help to convey product roadmap needs to internal product management teams
• Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the company

BACKGROUND & EXPERIENCE:

The ideal candidate has worked in the wireless industry with Cellular/IoT/LPWA experience.

Requirements:

• Four-year engineering degree or equivalent experience
• 5+ years of wireless and/or embedded design support experience
• Working knowledge and design experience with embedded systems, firmware, development tools, microcontrollers, antenna design and power management
• Strong written and oral communication skills. Ability to understand customer needs and to probe for answers, determine a solution and explain that solution to the customer
• Ability to relate to design engineers across various applications.
• Effective presentation skills
• Time management skills: ability to manage multiple projects and activities at one time
• Experience working for a Wireless Communications Module Supplier is preferred

Technical Skills:

• Knowledge in 4G and 5G 3GPP technologies
• Familiar with RF wireless technology
• Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
• Experience with Linux Operation System

Travel:

• Travel required up to 20%

POSITION OVERVIEW:

The Field Application Engineer (FAE) / Technical Support will provide comprehensive pre-sale and post-sale technical support for customer software design, circuit design and system development.  You will work closely with customers’ design teams, as well as their OEM end-customers, to make sure they are technically supported through the entire design process.  You will become a technical expert on Telit Cinterion’s product portfolio of cellular modules.

MAJOR DUTIES AND RESPONSIBILITIES:

The FAE will be responsible for providing technical support though all stages of the design process including hardware and software design as well as end product certification.  The specific responsibilities of the position will include, but not be limited to:

Customer Support:

• Provide technical/ design support for customers / integrators
• Provide technical support to the sales staff in order to promote the company’s products to customer engineers during the design win cycle
• Prepare and present technical material in customer meetings
• Provide support to customer engineers during the integration of our products into customers’ products

Sales Support:

• Provide pre-sales technical support to sales team
• Conduct training sessions for customers
• Ensure customers and partners are properly supported.  Validate through customer visits and strong customer relationships.

Other:

• Focus on customers’ requirements and technical needs to ensure needs are met
• Interface with internal R&D teams to achieve continuous improvement of product documentation based on customer feedback
• Help to convey product roadmap needs to internal product management teams
• Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the company

BACKGROUND & EXPERIENCE:

The ideal candidate has worked in the wireless industry with Cellular/IoT/LPWA experience.

Requirements:

• Four-year engineering degree or equivalent experience
• 5+ years of wireless and/or embedded design support experience
• Working knowledge and design experience with embedded systems, firmware, development tools, microcontrollers, antenna design and power management
• Strong written and oral communication skills. Ability to understand customer needs and to probe for answers, determine a solution and explain that solution to the customer
• Ability to relate to design engineers across various applications.
• Effective presentation skills
• Time management skills: ability to manage multiple projects and activities at one time
• Experience working for a Wireless Communications Module Supplier is preferred

Technical Skills:

• Knowledge in 4G and 5G 3GPP technologies
• Familiar with RF wireless technology
• Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
• Experience with Linux Operation System

Travel:

• Travel required up to 20%

LOCATION: Durham, NC

OVERVIEW:

The Inside Sales Representative (ISR) will be responsible for generating new leads and building a pipeline of opportunities for the Telit Cinterion IoT Cloud and connectivity platform business. Primary responsibilities include: outbound prospecting, pre-qualifying and channeling leads to our direct and indirect sales teams for further qualification and managing of small and medium enterprise (SME) accounts. The position reports to the internal sales team lead, NA services and will receive daily oversight from the ISR.

MAJOR DUTIES AND RESPONSIBILITIES:

The ISR will be responsible for generating new leads in a specified territory for all Telit Services.  The focus of this position will be on lead generation and qualification. The specific responsibilities of the position will include, but not be limited to:

Lead Generation:

• Place outbound prospecting calls and e-mails from campaign lead sources or through individual research
• Field inbound phone calls and e-mail based inquiries for more information
• Pre-qualify all leads and distribute accordingly to direct and indirect sales teams for further qualification
• Educate prospects on the benefits of Telit Cinterion IoT Cloud and connectivity services.
• Effectively manage daily / monthly activities including call volume, pipeline / forecasting and quota goals
• Follow up with direct and indirect sales teams to ensure lead hand-off is successful

Account Management:

• Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell
• Handle inbound, unsolicited prospect calls and convert them into sales
• Coordinate customer training as necessary
• Generate quotes based on customer requirements
• Investigate and troubleshoot customer service issues

Other:

• Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required by VP of sales, NA services
• Leverage CRM system to manage all customer contact. Track and manage a qualified pipeline of leads, opportunities, and contacts using Company’s CRM tool.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events
• Other duties or tasks may be assigned on an as-needed basis to meet the overall objectives of the sales department or company

BACKGROUND & EXPERIENCE:

The ideal candidate has worked in the M2M industry or a wireless network sales position.  Candidate must be a go-getter who refuses to lose.

Minimum requirements include:

• College degree and / or equivalent in sales experience
• Strong technical and mechanical aptitude; attention to detail
• Good communication skills and ability to work in a team atmosphere
• Proficient computer skills including CRM systems
• Sales training / experience in a needs-based selling approach

Additional requirements include:

• Must convey strong customer commitment, and have a proven history in excelling in a fast-paced, professional environment
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Ability to interview and train new hires as needed
• Exceptional work ethic. Uses time productively, is focused on right opportunities, maximizes efficiency, and meets challenging work goals
• Must have excellent oral and written communication skills, and be able to communicate effectively with people of diverse backgrounds and experiences
• Must be able to work effectively without close supervision and function as a member of a team of professionals
• Proficient end-user IT skills including MS Office and Outlook
• Ability to lead and motivate an inside sales team
• Discretion, common sense and attention to detail are a must
• Ability to anticipate, identify, and resolve problems and situations and recommend solutions

ORGANIZATIONAL RELATIONSHIPS:
Member of sales department.  Reports directly to the internal sales team lead.  Works closely with direct and indirect sales teams.  Coordinates activities with marketing, sales engineering, on-boarding, cloud and connectivity platform technical support.

JOB SUMMARY:

The market research finance analyst will be a crucial member of the insights sub-department within the revenue operations (RevOps) and pricing department, responsible for analyzing macroeconomic trends and industry-specific data to provide actionable insights that drive strategic decisions and revenue growth. This role requires a keen understanding of the IoT industry, including product roadmaps, technological advancements, competitive landscape, and market trends, to support the company’s strategic initiatives and optimize revenue operations.

KEY RESPONSIBILITIES:

Macro and Industry Analysis:

• Conduct in-depth analysis of industry-specific trends, including technological advancements, regulatory changes, and market demand within the IoT sector
• IoT market sizing and forecasting, including regional and vertical specific analysis

IoT Industry Research:

• Perform comprehensive research on the IoT industry to identify growth opportunities, emerging markets, and potential risks
• Provide regular reports and presentations on industry trends, focusing on IoT-specific developments, to support strategic decision-making

Product Roadmap and Competitive Analysis:

• Analyze product roadmaps of key competitors and identify gaps or opportunities for Telit Cinterion’s product offerings
• Track and evaluate competitive activities, including new product launches, partnerships, and strategic moves within the IoT landscape

Market Research and Insights:

• Conduct market research to understand customer needs, preferences, and adoption rates of IoT technologies.
• Provide actionable insights based on market research to influence product development and go-to-market strategies.

Strategic Support:

• Collaborate with the RevOps and pricing teams to develop and refine revenue strategies based on macroeconomic and industry insights
• Support strategic planning initiatives by providing data-driven recommendations and scenario analyses relevant to the IoT industry

Data Management and Visualization:

• Utilize data management tools and software to collect, analyze, and visualize macroeconomic and industry data
• Create dashboards and visual reports to effectively communicate insights to stakeholders

Cross-Functional Collaboration:

• Work closely with sales, marketing, finance, and product teams to align strategic initiatives with market trends and economic conditions
• Provide analytical support for business development activities, including market entry strategies, competitive positioning, and pricing decisions within the IoT sector

QUALIFICATIONS:

• Bachelor’s degree in economics, finance, business, or a related field. A master’s degree is a plus.
• Minimum of two to three years of prior experience in a similar role with focus on finance analyst supporting RevOps
• Proven experience in macroeconomic and industry analysis, preferably within the IoT or technology sector
• Strong analytical skills with the ability to interpret complex data and identify trends
• Proficiency in data management and visualization tools (e.g., Salesforce, Excel, QV, Power BI)
• Excellent communication and presentation skills, with the ability to convey insights to non-technical stakeholders
• Strong attention to detail and the ability to work independently in a fast-paced environment
• Collaborative mindset with the ability to work effectively with cross-functional teams

This role offers a unique opportunity to influence strategic decisions at Telit Cinterion by leveraging macroeconomic and industry insights to drive revenue growth and optimize business performance in the dynamic IoT industry.

POSITION OVERVIEW:

The NOC support technician will be responsible for day-to-day monitoring of systems, applications, and the customer support center. This position provides Tier I support for all problems with wireless hardware, software and other computer related technology issues and inquiries. This position will review systems to collect information about problems and perform diagnostic procedures to determine the source of errors. This individual must be able to log and track calls using incident management software, maintain historical records and related problem documentation, and perform triage on all incoming requests to ensure that tickets are routed to the appropriate group for resolution. Daily activities will be driven primarily by recurring system health checks, responding to automated system alerts, and handling customer calls and emails.

RESPONSIBILITIES:

• Pro-actively act on events reported by various monitoring tools
• Perform initial troubleshooting and escalate internally and externally as required
• Generate, review and track trouble tickets
• Communicate directly with customers by email and telephone
• Take ownership and resolve customer incidents per set guidelines
• Develop technical documentation and troubleshooting guides for NOC, IoT and Support center personnel
• Provide training to new technicians as required
• Provide ongoing communication to both customer support teams and engineering staff during time of outage or service impact
• Perform other related duties as assigned

DESIRED SKILLS AND EXPERIENCE:

• 2 years working in a network operations center environment or in a customer support/ technical support position
• Knowledge of Microsoft Office applications
• Possess a positive attitude, strong work ethic, and a desire for a variety of challenges
• Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams as to the status of a particular issue
• Ability to effectively and calmly operate within a complex and changing environment
• Well organized with the ability to properly manage individual workload
• Solid problem-solving abilities
• Self-starter capable of working independently or in groups

 Desired Qualifications:

• Knowledge / experience with wireless devices and applications
• Knowledge / experience with basic networking concepts
• Knowledge / experience using Microsoft Dynamics or anther ticket system
• Post-secondary education in Information Technology/Computer Science or equivalent
• Demonstrated work in the Information Technology field

LOCATION: Mt. Prospect, Illinois

Job Description:

We are seeking a seasoned client-facing project manager to join our team, focused on working with our customers to deliver solutions developed by our professional services group. This role involves working with our team of solutions engineers and architects, customers, and at times R&D or product management to ensure customer expectations are met.

Responsibilities:

• Serve as primary point of contact to Telit Cinterion customer’s through the duration of the project
• Tracking projects and working with customer’s and internal stakeholders to remove barriers to timely and quality delivery
• Coordinate with internal teams, including solutions engineering, R&D, product management, and sales, to ensure seamless project execution
• Provide regular updates to the customers and Telit Cinterion management including status reports, development progress, and communicating any risks related to timeline, expectations, or scope creep
• Tracking financial milestones on projects and submitting requests for invoicing based upon milestones
• Ensure the deviceWISE solution meets the customer’s specific requirements and acceptance criteria
• Work with professional services team, sales, and customer to gather requirements, scope projects, and assist with developing customer facing Statements of Work (SOWs) related to deviceWISE solutions
• Opportunity to improve company practices and processes
• Opportunity for significant customer interaction and occasional travel to customers
• Willing to learn in a fast-paced environment from a team of experts in the field

Requirements:

• 5 years managing technical projects in a customer facing role
• Project management certification such as PMP, PMI-ACP, or Prince2
• Skilled in Microsoft Office Suite, in particular Outlook, Word, Excel, MS Project, and Teams
• Understanding of JIRA, Confluence, and Git
• Experience with SaaS Solutions
• Understanding of system (hardware & software) architectures
• Familiar with a variety of the field’s concepts, practices, and procedures
• Relies on extensive experience and judgment to plan and accomplish goals
• Project management skills, effective managing multiple projects
• Business sense and maturity to handle challenging customer situations, if they occur
• Soft skills such collaboration, mediation, and negotiation
• Excellent problems solving skills

Preferences:

• B.S. in business, computer science, or information technology
• Product development programming or engineering experience is a plus
• Knowledge of communication protocols including serial, Modbus, Ethernet and wireless is a plus
• Financial experience with budgeting, forecasting, POs, and invoicing is a plus
• Experience in IoT, machine builders, or manufacturing is a plus

Summary of the Role:
We are seeking a skilled, energetic, resourceful and meticulous data analyst to join our marketing team. The ideal candidate will play a crucial role in our Internet of Things (IoT) technology company by ensuring that key vertical market intelligence, prospect mapping, and competitor data across our key verticals are meticulously curated, validated, and continuously updated in our Salesforce CRM system.

Key Responsibilities:

• Contribute to the company’s success by ensuring that key vertical market intelligence, prospect mapping, and competitor data across our key verticals are meticulously curated, validated, and continuously updated in our Salesforce CRM system.
• Search, identify, and address gaps in our data systems found in vertical market and competitor data and intelligence for our key verticals.
• Utilize existing tools (Analyst reports, Zoominfo, LinkedIn Sales Navigator, etc.), primary and secondary research methods, and best practices to generate target lists organized by regions, verticals, taxonomy, etc. for sales regions and sub regions to use in vertical account prospecting.
• Liaise with regional sales employees to conduct vertical market research (global and regional), including market size, forecasted growth, TAM, TSM, top companies, and top competitors.
• Perform market mapping and data organization (including pivot table creation and management) across our key verticals.
• Publish certain vertical market performance reports on a regular basis.  Some reports may be accompanied by a presentation to sales and other teams.

Required Qualifications:

• Knowledge of market verticals including telematics, asset tracking, health care, security and surveillance, utilities, and enterprise.
• Experience in vertical market research (global and regional), including market sizing, forecasted growth, TAM, TSM, top companies, and top competitors.
• Proficiency in vertical market mapping, data organization (pivot table creation and management), data entry, and data analysis.
• Minimum of 3 years of experience in a similar role.

Preferred Qualifications:

• Ability to present insights from research and analysis to internal stakeholders and department leadership.
• Understanding of Internet of Things (IoT) applications in enterprise environments.

Skills and Competencies:

• Proficient in using tools such as Zoominfo, LinkedIn Sales Navigator, Salesforce, Pardot, and Microsoft Excel (especially pivot table creation) and PowerPoint.

Location:

• Optionally a remote position.

Mission:

Design and validation of embedded systems with GSM/WCDMA/LTE capabilities.

Responsibilities:

• HW features implementation
• HW test of features implemented
• Electronic component selection for GSM/WCDMA/LTE modules
• Technical Documentation
• PCB schematic and layout

Requirements:

• Bachelor’s degree (or higher) Electronical Engineering
• Knowledge of GSM/WCDMA/HSPA/LTE RF system requirements and architecture concepts
• Knowledge of circuit blocks such as mixers, LNAs, amplifiers, PLLs, ADC/DACs, filters
• Antenna theory and practice
• HW test equipment: Oscilloscopes, Spectrum Analyzers, Vector Analyzers and Power meters
• HW system performance testing
• HW system measurements and performance optimization
• Knowledge of RF, digital hi speed, analog low noise circuit design and layout requirements
• Knowledge on transmission line theory, RF transmitter and receiver components and EMC/EMI is valued

Location: Trieste, Italy

Mission & Responsibilities:

HW and mechanical development for production test.

Development, maintenance support of production test fixture (Jigs) customized for Telit Cinterion modules used by R&Ds (production test development, V&V deps) and contract manufactures (EMS).

Competency Requirements:

Education and Training

Engineering graduate or electronic developer qualified

Experience

• HW: digital and analogue electronics circuit development.
• Microcontroller
• FPGA
• Base concept of mechanical development
• Production test concept and requirements

Technical Skills

• HW: digital and analogue electronics circuit development, mechanical knowledge of test
• Electronic schematic design
• Microcontroller functionalities
• Communication bus knowledge UART, SPI, I2C, USB
• Programming language for FPGA, Verilog or VHDL
• IDE: FPGA: Xilinx ISE, Vivado
• Usage of Oscilloscope and Multimeter
• CAD design tools (Alltium)
• Base concept of mechanical development
• Production test concept and requirements

Location: Trieste/ Cagliari, Italy. On-Site only.

Primary Objective:

The aim of this testing service is to increase customer confidence to pass their final approvals (i.e. RED, FCC, PTCRB, GCF, MNOs). The service foresees, when needed, the presence of key customers in visit to attend the testing. The deliverable is a test report including results and applicable suggestions.

Responsibilities:

• PCTS fundamental documents update: PCTS request file, Procedures, Summary of activities, RMA location file
• PCTS activities scheduling (PCTS scheduling file management): in order to meet as much as possible the expectations of customers in terms of testing time and deliverables
• Customer communications (mails, CC) through the available tools provided to application engineering (i.e. Salesforce, Outlook, Lync, TeamViewer)
• Customer visit management
• Units setting-up for testing: collecting all relevant info and accessories to allow testing in EMC lab via network simulators
• Test plan definition: to find the best balance between testing time and useful results taking into consideration the number of different devices under tests, the radio modules involved and the target markets.
• Test reporting and comments

Qualifications:

• Knowledge  about:
  • Telecommunication technologies
  • EMC and RF testing
  • Radio technologies and electronics
  • Radio Regulations (and related test requirements) of main markets (US, EU, AU)
  • Good English (C1), both spoken and written
  • MS Office
• EMC and radio testing, standards understanding, and radio rules and normative of main markets
• Problem solver, target oriented, good team player, and flexible

Location: Trieste, Italy

RESPONSIBILITIES:

Accounts Receivable
Responsible for the accounts receivable division

• Posting of daily banking receipts from customers
• Manage customer database
• Issue of billing documents
• Manage debt collection and associated procedures
• Cash forecast Vs actual reporting
• Contribute towards internal procedures
• Follow up with customers to ensure correct allocation of receipts
• Investigating and resolving any issues or irregularities

Accounts Payable
Assist with all aspects of the account payable division as required

• Posting invoices onto accounting software, verification to purchase orders
• Issuing statements
• Assist with managing suppliers within database
• Help with contact between entity and suppliers, internal departments etc.
• Performing supplier account reconciliations

REQUIREMENTS:

• Experience with SAP
• Relevant bookkeeping qualification
• Minimum of 4 years post qualification experience
• Ability to work in a fast paced environment
• Quick leaner
• Attention to detail
• Ability to work with various departments in differing locations
• Well organized

LOCATION:

Home working with occasional office-based work

Mission & Responsibilities:

SW development for production test.

Development of production Telit Cinterion’s own Test platform (sequencer) and correlated tools, dlls, web portal, drivers dedicated to production test sequence. Back end and front end.

Competency Requiements:

Education and Training

Engineering graduate

Experience

• Embarcadero/ Borland C++ Builder (RAD Studio)
• Java languages
• excellent troubleshooting skills and critical thinking skills
• production of documentation such as: plan, design and test specifications

Technical Skills

• C++ and good knowledge about the Object Oriented Design Principle and Design Patterns
• development of advanced Windows Applications like business applications, graphical editors
• API Windows SDK skills
• Version Control Systems. Git knowledge is an additional value
• Test Driven Development and Code Refactoring
• good competence with Embarcadero/Borland C++ Builder (RAD Studio)
• good skills on VCL, Firemonkey and RTL frameworks
• development of advanced Graphic User Interfaces in Windows using the above frameworks
• knowledge of Agile Software Development principle
• C#, Java languages

Location: Trieste/ Cagliari, Italy. On-Site only.

Job Summary:

As a Validation Engineer working with our R&D team, you will be responsible for evaluating IoT Wireless Products, analyzing and debugging test results , designing and deploying test plan, designing and developing test case documents and automatic test routines.

Important part of the job is to evaluate the products configurations before the production test is sent to factories for production purposes.

Responsibilities:

• Execute & analyze test sessions delivering detailed test reports
• Analyze test results related to production verification and verify compliance with product specifications
• Maintain, plan, design, develop test scripts aimed to validate IoT cellular wireless products
• Bugs and change requests handling in Jira, manage assigned tasks and constantly report on the validation status.

Requirements:

• Bachelor’s degree in computer science, engineering, or a related field
• 2 years‘ experience in product test development for cellular/wireless technology
• Strong communication skills, problem solving and ability to work in team
• Experience with RF/HW automated test and measurement equipment
• Software programming skills (C, Python, VBscripts, Java)

Location: Trieste/ Cagliari, Italy. On-Site only.

Position Functions or Responsibilities:

• Analyze and troubleshoot issues within the system
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Work closely together with others and share expertise to ensure product success

Primary Skills:

• 5 years’ experience in application development utilizing ABAP/4
• Hands-on experience in software development process (i.e. Agile, Waterfall or Iterative)
• Strong knowledge of procedural and object oriented programming techniques
• SAP development experience in utilizing the new SAP NetWeaver ABAP technologies
• SAP development experience in SAP FI/CO, SD, MM, PP and PS
• Experience in researching, recommending, and developing user exits, BADIs, BTEs, Enhancement Points, and using the Switch Framework
• Extensive experience in debugging, performance tuning, Runtime Analysis and System monitoring
• Experience in Interfaces-EDI/ ALE/ IDOCs, RFC and BAPI’s
• Ability to work independently, should be detail oriented, work in a team environment and good interpersonal skills

Nice to Have:

• Hands on experience on SAP UI5, Fiori (implementation of standard apps and extensions of standard apps)
• Extensive experience in software development methodologies and the software development lifecycle (Waterfall and Agile )
• SAP data Archiving

Location: Kfar Saba District, Israel (Hybrid)

Primary Objective:

Extensive technology migration demands extreme technical support to our existing as well as new customer acquisition.

Main Responsibilities:

• Technical/Product presentation and pre-sales support to customers
• Trouble shooting (including log analysis, tracing, on-site testing) to establish the root cause of problems found in the field
• Raising failure reports, identification of solution or workaround and if needed internal defect escalation in a structured manner
• Enable customers to develop new wireless applications (e.g. test scripts, application notes, design hints…) Work together with all the stakeholders to be accountable for meeting the design win targets, and to achieve revenue growth
• Provide outstanding customer support, product and technical trainings to distributors and customers to help company achieve its business objectives
• Work with internal teams to file defect reports, identification of solutions or workarounds, and drive resolution towards customer satisfaction
• Build and manage relationships with customer’ technical and management teams
• The FAE has to be autonomous and has to be willing to travel within assigned regions
• Meet with customer’s R&D during development to provide onsite support, troubleshooting, roadmap discussions etc.
• Meet with our Indirect Sales channels, conduct workshops and provide trainings
• Excellent communication and project management skills, and a well-rounded personality: results-driven, self-disciplined, determined, and proactive
• Ability to manage multiple priorities/timelines
• Telit Cinterion product portfolio presentation and pre-sales support to sales and customers
• Coordination of technical support and identification of the appropriate support packages for dedicated customers
• Proactive tracking of direct and distributor business by close alignment with the customer partners
• Acceptance, prioritization, and management of the correct internal processing of customer requirements
• Technical support during RFI / RFQ process

Qualifications:

• Required education and degree type: Bachelors or master’s in electrical/Electronic engineering or similar
• 5-10 years of experience in wireless industry, semiconductor or in embedded design & development
• Knowledge of IoT market trend and its verticals (eg. Security, Healthcare, Energy, POS), and the key technology development status
• Knowledge of wireless communication technologies (GSM/WCDMA/LTE/5G) and network standardization involvement (3GPP Rel.x)
• Familiar with Linux & embedded Linux
• Familiar with Embedded SW concept, with language skills such as C/C++/Python
• Experienced with project management (schedule, risk, cost), crisis management and escalations
• Excellent in both internal communication and customer communication, fluent English language skills in both spoken and written
• Knowledge of HW/SW development process, with factory production knowledge is a plus
• Pre-sales or Customer Project Management skills are preferred
• Customer oriented and good with building and maintaining the customer relationship
• Strong (English is MUST) communication skills, good presentation skills
• Understand the process of regulatory and MNO approvals
• Knowledge of IoT security and service

Primary Objective:

Extensive technology migration demands extreme technical support to our existing as well as new customer acquisition

Main Responsibilities:

• Technical/Product presentation and pre-sales support to customers
• Trouble shooting (including log analysis, tracing, on-site testing) to establish the root cause of problems found in the field
• Raising failure reports, identification of solution or workaround and if needed internal defect escalation in a structured manner
• Enable customers to develop new wireless applications (e.g. test scripts, application notes, design hints…) and work together with all the stakeholders to be accountable for meeting the design win targets, and to achieve revenue growth
• Provide outstanding customer support, product and technical trainings to distributors and customers to help company achieve its business objectives
• Work with internal teams to file defect reports, identification of solutions or workarounds, and drive resolution towards customer satisfaction
• Build and manage relationships with customer’ technical and management teams
• The FAE has to be autonomous and has to be willing to travel within assigned regions in order to:
  • Meet with customer’s R&D during development to provide onsite support, troubleshooting, roadmap discussions etc.
  • Meet with our indirect sales channels, conduct workshops and provide trainings
• Excellent communication and project management skills, and a well-rounded personality: results-driven, self-disciplined, determined, and proactive
• Ability to manage multiple priorities/timelines
• Telit Cinterion product portfolio presentation and pre-sales support to sales and customers
• Coordination of technical support and identification of the appropriate support packages for dedicated customers
• Proactive tracking of direct and distributor business by close alignment with the customer partners
• Acceptance, prioritization, and management of the correct internal processing of customer requirements
• Technical support during RFI / RFQ process

Qualifications:

• Required education and degree type: Bachelors or master’s in electrical/electronic engineering or similar
• 5-10 years of experience in wireless industry, semiconductor or in embedded design & development
• Knowledge of IoT market trend and its verticals (eg. security, healthcare, energy, POS), and the key technology development status
• Knowledge of wireless communication technologies (GSM/WCDMA/LTE/5G) and network standardization evolvement (3GPP Rel.x)
• Familiar with Linux & embedded Linux
• Familiar with embedded SW concept, with language skills such as C/C++/Python
• Experienced with project management (schedule, risk, cost), crisis management and escalations
• Excellent in both internal communication and customer communication, fluent English language skills in both spoken and written
• Knowledge of hardware/software development process, with factory production knowledge is a plus
• Pre-sales or customer project management skills are preferred
• Customer oriented and good with building and maintaining the customer relationship
• Strong (English is MUST) communication skills, good presentation skills
• Understand the process of regulatory and MNO approvals
• Knowledge of IoT security and service

Location: Bangalore, India

Primary Objective:

Product Manager defines product requirements, based on customer and market needs, and coordinate product development with the engineering team in order to meet these requirements, also needs to acquire a full comprehension of the Telit Cinterion product portfolio and roadmap.

Main Responsibilities:

• Market research – identify target markets, needs and size
• Manage product lifecycle from strategic planning to tactical activities
• Develop market and product requirements that describes the problem and the solution, use cases, competition, pricing, positioning, packaging, and sales / distribution
• Develop the business case – the “why” for developing the product and the expected financial / market rewards
• Technology – Analyze and keep abreast of technology trends, become subject matter expert in the relevant product and market aspects
• Work closely with Sales, Engineering and Marketing teams to meet market needs, define priorities, and coordinate product launch
• Develop the product roadmap and be the product champion in the organization
• Develop and deliver effective presentations for internal and external audiences
• Provide Sales training Support with focus on the target market background, competitive landscape and the product
• Support as required Strategic Partners activity and relationship management

Qualifications:

• Bachelor’s degree in business and/or technology-related field(s) in Electronics, Telecoms or Computer Science preferred
• Experience as Product Manager in IoT market or Customer Project/Program Manager or Technical Account Manager experiences, with solid and extensive professional technical support experiences
• Project management skills
• Strong technical background, experience in Cellular LTE, 5G and Wi-Fi/ Bluetooth communications
• Computer Architecture knowledge: Windows/ Linux / Android SW platform
• Contract and Partner relationship Management, outsourcing project
• Knowledge of lifecycle management
• Able to do quick hands-on evaluation of products
• Able to communicate with customers from Engineering to Director level
• Excellent team working skills
• Must be available to travel globally when restrictions will be removed
• Fluent in English is a must, multilingual in other languages is a plus
• AE or R&D positions can considered as well

Primary Objective:

The role involves designing, implementing and testing software components in several technology areas, ranging from hardware drivers, system management, modem application and production.

Main Responsibilities:

• Design, implement and test software in multi-platform embedded system
• Work on complex issues whose solution will require in depth analysis and high problem solving attitude
• Collaborate with the rest of the team to achieve the team goals
• Sharing knowledge, opinion and suggestion in order to continuously improve the quality of the work and of the products

Qualifications:

• Deep knowledge of C and relative developing environment tools (e.g. compilers and debuggers)
• Knowledge of main commercial RTOS and multitasking development
• Experience in standard peripheral (I2C, SPI)  driver development
• Experience in cellular technologies
• Experience in TCP/IP, FTP, HTTP stack and secure socket, secure connection are a plus
• Good knowledge of Git and/or any other configuration management system
• 0-4 yrs experience for software engineer
• 4-8 years of industry experience satisfying the above requirements for senior software engineer
• 8+ years of industry experience satisfying the above requirements for technical lead

Location:  Bangalore, India

Primary Objective:

Seeking a Product Validation and Tests Engineer to join a fast-paced and highly motivated team. The candidate will design software test plans, and test cases and write up test reports. We are looking for candidates who are self-motivated, self-driven and thrive in an environment that values teamwork, results and creativity.

Main Responsibilities:

•  Understand relevant protocol specifications and RFCs from various standard bodies, Ex: IETF, OMA, 3GPP, etc.
• Design system level test plans, write test cases based on RFCs, internal requirements and high level designs
• Test the platform firmware that includes networking stack and services, protocols such as TCP/UDP, TLS, HTTP and cellular concepts such as IMS, VoLTE, LTE
• Provides details bug analysis including sniffer analysis
• Write detailed bug report and test reports
• Support Development team to reproduce and resolve firmware issues
• Develop automation test scripts, test and debug them and deploy into regression

Qualifications:

• Hands on experience in testing wireless networks is a must – candidate must have worked on cellular technologies before
• Hands on experience in test automation using Python is a must
• Using Qualcomm development tools such as QXDM, QCAT, QPST etc. will be a big advantage
• Great teamwork attitude to work in dynamic environment
• Excellent communications skills – oral and written
• 0-4 yrs experience for software engineer
• 4-8 years of industry experience satisfying the above requirements for senior software engineer
• 8+ years of industry experience satisfying the above requirements for technical lead

Location: Bangalore, India

Primary Objective:

The Network Engineer will assess and identify appropriate solutions to be integrated into the computing landscape and provide expert level engineering support.  In addition, the Network Engineer will provide second level response for incidents reported by the business and monitoring systems.

Main Responsibilities:

• Design solutions per requirements
• Oversee new and existing equipment, hardware, and software upgrades
• Configure networks (LAN/WAN) to ensure their smooth and reliable operation for fulfilling business objectives and processes
• Monitor network stability, availability, and performance
• Identify, diagnose, and resolve network problems as needed
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
• Develop, implement, and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
• Monitor and test network performance and provide network performance statistics and reports
• Participate in managing network security solutions

Qualifications:

• Bachelor’s degree or equivalent experience. 5+ years of network administration mandatory. CCNP/CCNA preferred
• Hands-on experience working with LAN, WAN, VPN, DNS, SSH, NTP, SNMP, RADIUS, etc.
• Hands-on experience implementing, administrating, and troubleshooting network devices.
• Experience with Cisco: ASA and ASR
• Experience with cloud services like AWS
• Excellent troubleshooting skills & knowledge
• Experience working independently with service providers
• Experience with monitoring tools, e.g., PRTG, Wireshark, Graylog
• Communication and documentation must be at a professional English level

Location: Seoul, Korea