Open Positions

Thank you for your interest in working with us.

Americas

Certification Engineer – Raleigh/Durham, North Carolina

Position Overview:

The Certification Engineer manages and execute certification activities for cellular modules certifications/approvals with cellular operators.  Certification Engineer works with Telit’s design teams and Product Management team to make sure cellular modules they are technically supported through the carrier certification process.  Certification Engineer is technical expert on Telit’s product portfolio of embedded wireless modules and cellular operator requirements.

Telit is a manufacturer of cellular modules using 2G, 3G, 4G LTE, and 5G technologies.  Products include GE910, HE910, LE910, LM960, and FN980.

Major Duties and Responsibilities: 

The Certification Engineer will be responsible for taking Telit cellular modules through all stages of the carrier certification process including hardware, software, and field testing.  The specific responsibilities of the position will include, but not be limited to:

Certification Support:

  • Execute module certifications with carriers in USA with main focus on Verizon
  • Prepare required documents for certification process
  • Prepare certification samples with correct software/hardware configuration
  • Interface with carriers to drive the certification process
  • Drive completion of carrier certification at external labs
  • Travel to carrier test labs and external test labs as needed to achieve timely certification

Other:

  • Focus on and technical understanding carrier requirements
  • Interface with internal Product Management teams to feedback carrier requirements to achieve continuous improvement in product compliance.
  • Help to convey carrier roadmap needs to internal Product Management team.
  • Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the Company.

Requirements:

Education:

  • Bachelor of Science in Engineering or equivalent education and work experience

Experience:

  • 5+ years experience working in cellular industry (ex. phones or m2m/IoT)
  • Experience working with cellular operators (ex. AT&T, Verizon, Sprint, T-mobile)
  • Experience working with cellular operators on certification of module, end product, or phone
  • Experience with regulatory (FCC) and industry (PTCRB) certifications

Technical Skills:

  • Knowledge of Cellular technologies (4G LTE, 5G, 3GPP)
  • Familiar with the carrier’s certification process. Knowledge of the AT&T process is a plus
  • Familiar with PTCRB and GCF rules and processes
  • Familiar with FCC rules
  • Excellent verbal and written communication skills

Managerial Skills:

  • Ability to manage technical relationships with cellular operators

Travel: Travel required up to 30%

Location: Raleigh/Durham, North Carolina area

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

deviceWISE Sales Executive – Remote

Position Overview:

The sales executive position is responsible to support, acquire, and grow revenue through direct customers and channel partners.

The ideal candidate will have a good understanding of software and manufacturing and experience with industrial system integration. Good understanding of IT/OT integration, machine data collection and manufacturing management technologies such as OPC, MES, etc.

The position will develop relationships with other IoT sales divisions promoting software and services solutions to industrial customers and partners.

Responsibilities:

  • Prospect and sell to new customers and existing installed base (hunting)
  • Manage existing large accounts promoting good business relationship with customers (farming)
  • Collaborate with business partners to build a successful network
  • Maintain all sales activities by using company CRM platform for assigned territory
  • Prospect and sell to new customers and existing installed base
  • Provide subject matter expert support to as a sales overlay assisting direct or indirect sales teams in the entire sales process
  • Prepare Telit’s services offering, including demonstrating deep familiarity with company’s infrastructure, security and integration capabilities
  • Effectively communicate and present to multiple levels and functions within an organization to demonstrate Telit’s unique value proposition
  • Build relationships within targeted accounts at all levels in order to understand customer requirements and build a compelling value proposition based on Telit’s services offerings
  • Develop innovative ways to address customer objections and leads customer to close
  • Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers
  • Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts
  • Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required
  • Responsible for selling products and services to highly sensitive and important accounts
  • Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit

Qualifications:

  • Bachelor’s degree preferred. Technical background is preferred
  • 3 – 5 years sales experience as an account executive, and direct sales experience preferred
  • Works well individually as well as with a team
  • Solid experience in handling large and complex accounts and working directly with clients at the senior management level
  • Ability to anticipate, identify and resolver customer communication problems
  • Excellent communication oral and written and ability to effectively communicate with diverse backgrounds and levels of the organization
  • Excellent attention to details and able to work independently with minimal supervision
  • Requires regular travel within territory 40% -60% of the time

Location: Remote home office with preferred locations in New York State, Texas, Utah, California, North Carolina, Michigan or Ohio

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Field Applications Engineer/ Technical Support, Cellular IoT – Remote

Position Overview:

The Field Application Engineer (FAE) / Technical Support will provide comprehensive pre-sale and post-sale technical support for customer software design, circuit design and system development.  You will work closely with customers’ design teams, as well as their OEM end-customers, to make sure they are technically supported through the entire design process.  You will become a technical expert on Telit’s product portfolio of cellular modules.

Major Duties and Responsibilities:

The FAE will be responsible for providing technical support though all stages of the design process including hardware and software design as well as end product certification.  The specific responsibilities of the position will include, but not be limited to:

Customer Support:

  • Provide technical/design support for customers / integrators
  • Provide technical support to the sales staff in order to promote the company’s products to customer engineers during the design win cycle
  • Prepare and present technical material in customer meetings
  • Provide support to customer engineers during the integration of our products into customers’ products

Sales Support:

  • Provide pre-sales technical support to sales team
  • Conduct training sessions for customers
  • Ensure customers and partners are properly supported and validate through customer visits and strong customer relationships

Other:

  • Focus on customers’ requirements and technical needs to ensure needs are met
  • Interface with internal R&D teams to achieve continuous improvement of product documentation based on customer feedback
  • Help to convey product roadmap needs to internal product management teams
  • Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the company

Background and Experience:

The ideal candidate has worked in the wireless industry with Cellular/IoT/LPWA experience.

Requirements:

  • Four-year Engineering degree or equivalent experience
  • 5+ years of wireless and/or embedded design support experience
  • Working knowledge and design experience with embedded systems, firmware, development tools, microcontrollers, antenna design and power management.
  • Strong written and oral communication skills. Ability to understand customer needs and to probe for answers, determine a solution and explain that solution to the customer.
  • Ability to relate to design engineers across various applications.
  • Effective presentation skills.
  • Time management skills: ability to manage multiple projects and activities at one time.
  • Experience working for a Wireless Communications Module Supplier is preferred

Technical Skills:

  • Knowledge in 4G and 5G 3GPP technologies
  • Familiar with RF wireless technology
  • Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
  • Experience with Linux Operation System

Travel: Travel required up to 20%

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Field Applications Engineer/ Technical Support, Data Cards & 5G – Remote

Position Overview:

The Field Application Engineer (FAE) / Technical Support will provide comprehensive pre-sale and post-sale technical support for customer software design, circuit design and system development.  You will work closely with customers’ design teams, as well as their OEM end-customers, to make sure they are technically supported through the entire design process.  You will become a technical expert on Telit’s product portfolio of data-cards.

Major Duties and Responsibilities: 

The FAE will be responsible for providing technical support though all stages of the design process including hardware and software design as well as end product certification.  The specific responsibilities of the position will include, but not be limited to:

Customer Support:

  • Provide technical/design support for customers / integrators.
  • Provide technical support to the sales staff in order to promote the company’s products to customer engineers during the design win cycle.
  • Prepare and present technical material in customer meetings.
  • Provide support to customer engineers during the integration of our products into customers’ products.

Sales Support:

  • Provide pre-sales technical support to sales team.
  • Conduct training sessions for customers
  • Ensure customers and partners are properly supported.  Validate through customer visits and strong customer relationships.

Other:

  • Focus on customers’ requirements and technical needs to ensure needs are met.
  • Interface with internal R&D teams to achieve continuous improvement of product documentation based on customer feedback.
  • Help to convey product roadmap needs to internal Product Management teams.
  • Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the Company.

Background and Experience: 

The ideal candidate has worked in the wireless industry with Cellular/IoT/DataCard/Router experience.

Requirements:

  • Four-year engineering degree and 5-20 years of wireless and/or embedded design support experience.
  • Working knowledge and design experience with embedded systems, firmware, development tools, microcontrollers, antenna design and power management.
  • Strong written and oral communication skills. Ability to understand customer needs and to probe for answers, determine a solution and explain that solution to the customer.
  • Ability to relate to design engineers across various applications.
  • Effective presentation skills.
  • Time management skills: ability to manage multiple projects and activities at one time.
  • Experience working for a Wireless Communications Module Supplier is preferred

Technical Skills:

  • Knowledge in 4G and 5G 3GPP technologies
  • Familiar with RF wireless technology
  • Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
  • Experience with Linux Operation System
  • Expertise in data connections and data communication protocols such as: TCP/IP, IPv4/IPv6, MBIM, NCM/ECM, PPP, RNDIS, Qualcomm QMI or other commonly used protocols.
  • IPv4/IPv6 routing
  • Familiar with the OSI model
  • Knowledge in 4G and 5G 3GPP technologies
  • Familiar with RF wireless technology
  • Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
  • Experience with Linux Operation System
  • Networking concepts such as layer 2 bridging is a plus

Travel: Required up to 20%

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Field Test Engineer – Raleigh/Durham, North Carolina

Position Overview:

The Field Test Engineer primary responsibility executing a series of tests on cellular modules both in the field on cellular operator networks and in the lab utilizing different test equipment to ensure products are tested thoroughly and free of defects. Field Test Engineer responsible to ensure the interoperability of Telit’s cellular modules with different networks, compliance with 3GPP specifications and operator requirements.

Telit is a manufacturer of cellular modules using 2G, 3G, 4G LTE, and 5G technologies.  Products include GE910, HE910, LE910, LM960, and FN980.

Major Duties and Responsibilities:

The Field test Engineer responsible for running field and lab tests, analyzing software and hardware issues for the purpose of compliance with 3GPP standards, operator requirements, predicting failures and product quality issues. Run benchmarking test with reference devices, collect and analyze logs. The candidate must be able to understand technical requirements and able to write test plans based on requirements or design documents.

The specific responsibilities of the position will include, but not be limited to:

Test Support:

  • Execute module certifications test with customers, operators and third-party vendors
  • Must be able to run mobility test, collect device logs, analyze results and document findings
  • Run performance stationary and mobility test such as call processing, data throughput, voice quality, RF performance and more
  • Troubleshoot complex cellular device and network logs and identify inconsistencies during test
  • Interface with carriers as needed to drive certification issues to completion
  • Travel to cellular operators and external test labs as needed to test and troubleshoot software and hardware issue
  • Work with development teams during the life cycle of the project to provide the required field and lab support needed to ensure product high quality standards
  • Monitor the performance of the project and report findings in a timely manner
  • Work in a fast-paced work environment, able to work independently with teams and under pressure
  • Detail oriented, organized and capable of managing his/her own time with minimum supervision or directions
  • Execute operator specific field tests such as Verizon DFIT, AT&T, T-Mobile and other operators field tests
  • Must be able to drive and rent a car

Requirements:

Education:

  • Bachelor of Science in Engineering or equivalent education and work experience

Experience:

  • 3+ years experience working in cellular industry (ex. phones or m2m/IoT)
  • Experience running field test on live operator networks such as AT&T, T-Mobile and Verizon DFIT
  • Experience in troubleshooting and analyzing cellular mobile and network logs
  • Experience with several cellular test equipment

Technical Skills:

  • OMA DM, FOTA, UMTS, WCDMA, HSDPA, HSUPA, LTE, IMS, VoLTE, NB-IoT, CAT-M, 5G
  • TCP, UDP, SIP, LAN, WLAN
  • Knowledge in 3GPP standards
  • Familiar with RF wireless technology
  • Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
  • Perl, Python or other scripting languages
  • Strong technical troubleshooting and analytical skills
  • Familiar with U.S. operators field networks and requirements

Managerial Skills:

  • Ability to work on multiple projects and cross different organizations

Travel: Travel required up to 60%, sometime on short notice

Location: Raleigh/Durham, North Carolina area

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

NOC Support Technician – Mt. Prospect, Illinois

Position Overview:

The NOC Support Technician will be responsible for day-to-day monitoring of systems, applications, and the Customer Support center. This position provides Tier I support for all problems with wireless hardware, software and other computer related technology issues and inquiries. This position will review systems to collect information about problems and perform diagnostic procedures to determine the source of errors. This individual must be able to log and track calls using incident management software, maintain historical records and related problem documentation, and perform triage on all incoming requests to ensure that tickets are routed to the appropriate group for resolution. Daily activities will be driven primarily by recurring system health checks, responding to automated system alerts, and handling customer calls and emails.

Responsibilities:

  • Pro-actively act on events reported by various monitoring tools.
  • Perform initial troubleshooting and escalate internally and externally as required.
  • Generate, review and track trouble tickets.
  • Communicate directly with customers by email and telephone.
  • Take ownership and resolve customer incidents per set guidelines.
  • Develop technical documentation and troubleshooting guides for NOC, IoT and Support center personnel.
  • Provide training to new technicians as required.
  • Provide ongoing communication to both customer support teams and engineering staff during time of outage or service impact.
  • Perform other related duties as assigned

 Desired Skills and Experience:

  • 2 years working in a Network Operations Center environment or in a Customer Support/Technical Support position
  • Knowledge of Microsoft Office Applications
  • Possess a positive attitude, strong work ethic, and a desire for a variety of challenges
  • Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams as to the status of a particular issue
  • Ability to effectively and calmly operate within a complex and changing environment
  • Well organized with the ability to properly manage individual workload
  • Solid problem-solving abilities
  • Self-starter capable of working independently or in groups

 Desired Qualifications:

  • Knowledge / experience with wireless devices and applications
  • Knowledge / experience with basic networking concepts
  • Knowledge / experience using Microsoft Dynamics or anther ticket system
  • Post-secondary education in Information Technology/Computer Science or equivalent
  • Demonstrated work in the Information Technology field

Location: Mt. Prospect, Illinois

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Regional Sales Director – Remote

Position Overview:

The Regional Sales Director (RSD) is responsible for the execution of our sales strategy in the assigned territory. The RSD will be responsible for all direct and indirect sales of Telit embedded cellular, short range, and positioning modules in the territory. The RSD will formulate and implement account strategies with our channel (distribution partners) to maximize sales results in the territory. General responsibilities include: leading our sales efforts in direct accounts, developing account plans and strategies for key accounts, supporting our channel partners’ sales efforts, prospecting new customers, qualifying leads and managing the territories overall performance.  The individual will establish and maintain key relationships with channel partners, direct and indirect customers, and other industry participants while working with our connectivity group to extend Telit’s services offerings. The individual we are seeking must have relevant M2M or semiconductor “design in” experience and extensive experience in complex sales with a variety of decision makers within the target account. The position reports to the regional Vice-President of Sales and will work closely with our Sales, Marketing, and Applications Engineering teams.

Major Duties & Responsibilities:

The RSD will be responsible for all sales opportunities in the territory.  The specific responsibilities of the position will include, but not be limited to:

Direct Sales:

  • Meet and exceed sales targets; achieve maximum sales by creating end-user demand for Telit’s products through direct and indirect sales activities.
  • Develop individual account plans and strategies for existing and new accounts that helps Telit to continue grow market share in the territory.
  • Establish business relationships with all levels of management and functions (Engineering, Product Management, Sales) within direct accounts.
  • Lead sales effort in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers.
  • Identify and address customer objections during sales process and work with other members of the team to overcome customer objections.
  • Monitor and manage your sales pipeline to ensure opportunities are being advanced and closed.
  • Ensure account retention by providing a high level of customer and sales support directly or through designated channel partners.
  • Work closely with our Application Engineers to coordinate technical support and technical training for our channel partners.
  • Identify new sales opportunities for our m2mAir services offering, bringing in relevant personnel to support your sales activity.
  • Proactively identify customer service issues. Escalate and actively participate in the problem resolution process within the Company.
  • Work to expand our wireless connectivity offering with our current and potential customers

Account & Territory Management:

  • Effectively manage existing channel partner network to ensure that sales objectives and targets are consistently met or exceeded in the assigned territory through regular pipeline reviews and quarterly business reviews (QBRs).
  • Train channel partners in identifying, targeting, and developing sales strategies to effectively penetrate key accounts.
  • Ensure that area channel partners are properly supporting Telit’s end users/customers.  Validate through customer visits and strong customer relationships.
  • Communicate on a daily basis with prospects, customers and channel partners to maintain a high degree of ‘mindshare’ within the territory and to provide a high level of sales support.

Other:

  • Provide regular reports in a timely manner, including weekly activity report, monthly sales forecasts, visit reports, market maps and other reports as required by VP of Sales.
  • Leverage CRM system to manage all customer contact. Track and manage a qualified pipeline of leads, opportunities, and contacts using Company’s CRM tool.
  • Advise channel partners on market conditions and Telit’s competitors; gather market intelligence, product requirements and distribute within the Company.
  • Other duties or tasks may be assigned on an as-needed basis by the VP of Sales in order to meet the overall objectives of the Sales Department or Company.

Background & Experience:

The ideal candidate has worked in the M2M industry in some capacity, i.e. an MNO or MVNO in a M2M focused role or a semiconductor “design in” type of sales position.  Should be familiar with working with electronic component distributors and manufacturer’s representatives.  Candidate must be a go-getter who refuses to lose.

Minimum requirements include:

  • Bachelor’s degree (BA/BS) from four-year college or university.
  • 10+ years of sales experience in M2M, semiconductor, or other related field.
  • Must be able to show a proven track record of consistently exceeding corporate objectives and quotas.

Additional requirements include:

  • Technically proficient with a successful background in long sales cycle/design-in semiconductor related product sales.
  • A self-starter with a will-to-win.
  • Must convey strong customer commitment and have a proven history in excelling in a fast-paced, professional environment.
  • Exceptional work ethic. Uses time productively, is focused on right opportunities, maximizes efficiency, and meets challenging work goals.
  • Must have excellent oral and written communication skills and be able to communicate effectively with people of diverse backgrounds and experiences.
  • Must be able to work effectively without close supervision and function as a member of a team of professionals.
  • Discretion, common sense and attention to detail are a must.
  • Ability to anticipate, identify, and resolve problems and situations and recommend solutions.
  • Track record of meeting and exceeding sales targets on a consistent basis.
  • Familiarity with channel programs including design registration, ship and debit, etc.
  • Knowledge of companies across several market verticals including but not limited to transportation, utility, security, point of sale, etc.
  • Travel domestic and internationally 40% of the time.

Organizational Relationships:

Member of Sales Department.  Reports directly to the regional Vice-President of Sales.  Works closely with Applications Engineering team and other members of Sales Department.  Coordinates activities with Marketing, Finance and Products/Services.

Location: Home office in territory

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Sales Operations Specialist – North Carolina or California Office or Remote

Position Overview:

The Sales Ops Specialist is a key part of our go-to-market strategy, serving as the primary contact for our customers in North America.  The Sales Ops Specialist’s primary focus is to support the sales efforts of our Regional Sales Directors (RSD).  The Sales Ops Specialist will act as a daily point of contact, responsible for sales administration, sales support, etc.  This position will work closely with our field sales teams to provide comprehensive inside and external sales support in closing deals and winning business.  The position reports to the Sales Operations Manager, North America and works closely with our Field Sales teams, Sales Operations Team and Customer Support Team.

Duties & Responsibilities:

The specific responsibilities of the Sales Ops Specialist will include, but not be limited to:

Sales Support & Administration:

  • Become an expert in all system tools with a focus on QlikView and SalesForce.com CRM, strong Excel and analytical skill set is key.
  • Assist Sales team in identifying, targeting, and developing sales strategies to effectively penetrate key accounts (i.e., QlikView reports).
  • Effectively manage existing customers to ensure that sales objectives and targets are consistently met or exceeded in the assigned territories.
  • Ensure account retention by providing a high level of customer and sales support.
  • Proactively identify customer service issues. Escalate and actively participate in the problem resolution process.
  • Communicate any specific product or customer requirements to product management (i.e., custom part #’s).
  • Promptly respond to customer inquiries/information needs and provide positive, courteous service to customers; answers questions regarding product line, prices, delivery times, warranty periods, customer service and credit/financing arrangements.  Work closely with Operations team to manage the sales cycle.
  • Answer customer and prospect inquiries by becoming familiar product and service offerings enough to answer basic questions.  Work with Applications Engineering team to get guidance on answers.
  • Assist Sales team on review and execution of NDAs and other customer agreements.   Work with the Vice President of Sales to review agreements and manage the review process.
  • Support complex non-standard deal proposals, co-ordinate RFI/RFP responses and pricing proposals and quote generation and tracking in CRM.
  • Assist Sales team in communicating generic company information to customers: i.e., PCN’s, product updates, product news, EOL, etc.
  • Attend and participate in sales meetings, product seminars, and sales trainings.
  • Generate reports to assist RSD’s and sub-region managers in analyzing open tasks:
    • Identify slow moving Opportunities and push Field Sales to follow up.
    • Identify opportunities where backlog is not supporting forecast updating Sales team for proper follow up and updates.
    • Identify opportunities with overdue stages and highlight to Sales team with priorities based on TAM, taxonomy, etc.
  • Evaluate customers’ actual performance vs budget performance.
  • Monitor open orders and alert on delivery issues at the end of the month/Qtr.
  • Monitor deliveries blocked by credit issues, align with finance and alert Sales team.
  • Monitor POs reports from distributors and highlight relevant information to Sales.
  • Process Ship and Debit claims from distributors.
  • Provide sample requests to CS for processing, follow up on delivery, changes status and reception of samples by customers

Forecast:

  • Help request FCST feedback from predefined customers.
  • Assist entering FCST in SFDC for specific predefined accounts.
  • Assist in analyzing the FCST data each month and highlight potential issues.
  • Proactively analyze forecasts for positive/negative trends.

CRM:

  • Research and Update accounts in CRM (Full contacts lists, Company Information populated, etc.)
  • CRM data cleansing:
    • Work with Sales to ensure data is entered correctly in CRM.  Make proper changes to keep data accurate and current.
  • Assist Sales team and Sub Region Managers to validate the Market Map for Territory, according to the CRM info (i.e., cross check POs reports with TAM in the system)
  • Handle Distribution Project Registration request AFTER approval of Sales Director (check, approve, quote opportunities, and communicate to the Distribution partner)
  • Verify Ship and Debit request with pricing inside the CRM Registration.
  • Report on top 10 customers and top 10 competitive accounts.

Marketing

  • Support Sales team in inviting customers to our workshops, exhibitions where we have a booth, etc.

Background & Experience:

The Sales Ops Specialist will have had extensive experience in a customer support or account executive role supporting all levels of customers, handling all stages of the sales process from on boarding to close and fulfillment.

Additional requirements include:

  • Bachelor of Arts or Science Degree in Business Administration, Marketing, or related field or equivalent experience.
  • 4-6 years in a sales support role with high demands Sales team.
  • Experience in the M2M industry preferred.
  • Must convey strong company and customer commitment and have a proven history in excelling in a fast-paced, professional environment.
  • Good time management skills-highly organized with an attention to detail.
  • A “can do” attitude
  • Must be energetic problem solver who can multitask and prioritize workload.
  • Must be able to work effectively without close supervision and function as a member of a team of professionals.
  • Must have excellent oral and written communication, presentation skills, and be-able to communicate effectively with people of diverse backgrounds and experiences.
  • Ability to anticipate potential issues, develop contingency plans and make changes to workflow to accommodate new challenges.
  • Must have strong computer skills.   Must be proficient in MS Office.
  • Knowledge in CRM/SFDC preferred

Location: North Carolina/Foothill Ranch Offices or Remote (if Out of State)

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE IT Engineer – Remote

Position Overview:

Telit secureWISE is currently seeking a hands-on IT Engineer to support our world-wide private network. This includes working with the support, sales, and development groups to enhance and maintain the secureWISE platform. As an IT Engineer at secureWISE, you will be responsible for designing, improving, troubleshooting, and supporting the secureWISE systems and networks.

Responsibilities:

  • Designs and implements new IT solutions to improve the overall availability and reliability of the secureWISE platform.
  • Manage cases in a prompt and professional manner.
  • Troubleshoots network system problems independently by investigating underlying problems.
  • Configures, deploys, and maintains server infrastructure.
  • Participates in planning and execution of new systems design/deployment.
  • Monitors systems performance and capacity.
  • Participates in 24×7 on-call rotation.
  • Interfaces with vendor support service groups and to ensure proper escalation during outages or periods of degraded system performance.
  • Participated in the implementation of disaster recovery solutions and the execution of periodic disaster recovery tests.
  • Analyzes network performance data and statistics. Prepares reports and recommends changes and improvements to ensure performance and availability objectives.
  • Demonstrates ability to understand and analyze customer requirements and provide appropriate solutions.
  • Collaborates with other Network Engineers towards next generation networking solutions.
  • Performs collaborative effort in support of the network infrastructure.
  • Other assigned tasks by management.

Qualifications

  • Proven experience creating, configuring, and troubleshooting VPN connections.
  • Minimum of four years’ experience with Cisco Adaptive Security Appliance (ASA) devices.
  • Cisco certified.
  • CISSP certified.
  • A minimum of three years’ experience with SDWAN design/deployment. Versa preferred.
  • Bachelor’s degree in related field or equivalent training and experience; Graduate degree preferred.
  • Professional experience 3-6 years in IT.
  • Ability to work in small team environment under multiple deadlines and minimal supervision.
  • Proven experience in completing assigned tasks accurately and on a timely basis.
  • Demonstrates calm and professional demeanor when handling demanding situations.
  • Strong organization, communication, and documentation skills.
  • Strong analytical and problem-solving skills, ability to grasp new concepts and apply them.
  • Understanding of network flow analysis tools.

Production use of the following systems

  • Nagios
  • VMWare
  • Vsphere
  • Linux
  • Security
  • Security Scans
  • Windows
  • DNS
  • Domain Controller
  • Veeam
  • Netflow
  • Visio docs
  • AWS
  • Wireshark
  • Manage Storage Array Networks (Fiber/SAS) and Network Attached Storage devices

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE Java Application Support Engineer – Remote

Position Overview:
As a Java Application Support engineer, you will support a diverse set of Java applications, databases, and messaging systems that are on-prem and cloud-based. You will work in a dynamic environment with all aspects of application support working with Fortune 500 customers located worldwide.  The ideal candidate will have strong skills and proven experience debugging applications, working with customers, and prioritizing tasks.

Major Duties and Responsibilities:

  • Enhances and Supports existing Java applications.
  • Performs debugging, testing, and troubleshooting of existing software deployments.
  • Works with the test team and build team to fix problems that are found and assures that the product quality remains high.
  • Works with architects, project management, business owners, and customers to prioritize caseloads.
  • Works independently and collaborates well with others.
  • Creates root cause analysis reports.
  • Identifies application customizations to meet customer’s needs.

Background & Experience:

  • Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience
  • 4+ years of Java experience in a production environment.  Primarily focused on application support.

Technical Skills:

  • Java
  • HTML
  • MySQL Database
  • LDAP
  • JavaScript
  • CSS
  • OO analysis
  • Excellent oral and written communication skills
  • RHEL/CentOS
  • Debugging multi-threaded applications
  • Eclipse
  • Bash scripting
  • Groovy
  • REST
  • JSON
  • XML
  • Amazon AWS Route53

Preferences not required but a Plus

  • protocol knowledge (TCP, VNC, FTP, SSH, SSL), Windows API, Wildfly, Apache HTTP Server, Eclipse, Struts
  • Security related topics like network security scanning, CVE vulnerabilities, etc.
  • SSL Certificates
  • Network WAN
  • AWS
  • Amazon Workspace

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE Network Support Team Lead – Remote

Position Overview:

The network support team lead is responsible for the technical support and management of engineers, troubleshooting, and daily strategic planning, operation, monitoring, and maintenance of secureWISE systems and networks.

Telit SecureWISE is the industry-leading secure remote services platform provider for the semiconductor industry.  We provide tool makers a simple and secure way to remotely monitor and maintain their install base. It provides manufacturers or tool owners with a secure infrastructure to allow machine builders to access their infrastructure securely with full audit capabilities

Responsibilities:

  • Deep knowledge and experience in managing and exceeding support KPI’s and critical technical support metrics
  • Lead efforts to hire, develop, and build a technical team
  • Oversight and participation in change management as it relates to customer support
  • Leading by example to cultivate and maintain a culture built on teamwork and collaboration
  • Own and bring to conclusion customer escalations by working with cross-teams in the support, development, and operations team
  • Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences
  • Represent the platform, product, and secureWISE effectively with customers
  • Manage major operations outages and communications to the customers
  • Participate in off-hours, weekend, and holiday on-call rotations
  • Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement
  • Leading by example to cultivate and maintain a culture built on teamwork and collaboration
  • Troubleshoot and develops technical solutions related to software and configurations for the system
  • Troubleshoots straightforward networking problems independently by investigating underlying problems
  • Creates procedures and ensures issues are resolved in a timely matter
  • Designs and implements process improvement to meet quality of service standards
  • Analyze, trend, and communicate the service level performance metrics pertaining to system availability, trouble tickets, and service request activities
  • Train and develop technical support engineers on WAN networks and platform administration, tools registration, session configuration, and other secureWISE services
  • Provides expert guidance to technical support engineers, debugging WAN network issues
  • Break down highly technical support problems into easy-to-follow instructions for technical support engineers to perform
  • Identify where technical support engineers are weak and create a comprehensive training plan to advance the engineer to the next level of technical expertise
  • Lead to the company and department’s vision, mission, and values

Qualifications:

  • Bachelor’s Degree preferred
  • A minimum of 8 years of hands-on technical Support and a minimum of 4 years as a team lead
  • A minimum of four years of networking experience. This includes things like IPSec VPNs, SD-WAN, dedicated ISP management, and debugging network issues
  • A minimum of four years of experience supporting/debugging cloud platforms that use CentOS/RH operating systems and Java
  • Experience leading enterprise support in a large and complex environment in a web-based service and technology
  • Proven capability of having successfully delivered on support metrics and lead a support team
  • Customer-first mindset and a “get it done” attitude are critical success factors for this role
  • Demonstrated ability to provide exceptional internal and external customer care
  • Proven ability to create and implement programs to drive efficient and innovative support team
  • Ability to lead change by effectively building commitment and winning support for initiatives
  • Solid experience in handling large and complex projects and working directly with senior management level
  • Excellent attention to detail and able to work independently with minimal supervision
  • Excellent communication skills, both oral and written

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE Sales Executive – Remote

Position Overview:

The Sales Executive position is responsible to support, acquire, and grow revenue through direct customers and channel partners in United States and abroad. The ideal candidate will have a good understanding of software, remote connectivity (VPN), security and semiconductors manufacturing.

Responsibilities:

  • Prospect and sell to new customers and existing installed base (Hunting)
  • Manage existing large accounts promoting good business relationship with customers (Farming)
  • Create Quotes and Manage PO’s and deliveries
  • Provide subject matter expert support to as a sales overlay assisting direct or indirect sales teams in the entire sales process
  • Collaborate with business partners to build a successful network
  • Maintain all sales activities by using company CRM (Salesforce) platform for assigned territory
  • Prepare Telit’s services offering, including demonstrating deep familiarity with company’s product, infrastructure, security and integration capabilities
  • Effectively communicate and present to multiple levels and functions within an organization to demonstrate Telit’s unique value proposition
  • Build relationships within targeted accounts at all levels in order to understand customer requirements and build a compelling value proposition based on Telit’s services offerings
  • Develop innovative ways to address customer objections and leads customer to close
  • Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers
  • Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts
  • Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required
  • Responsible for selling products and services to highly sensitive and important accounts
  • Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit

Qualifications

  • Bachelor’s degree preferred.
  • 3 – 5 years sales experience as account executive or technical pre-sales, direct sales experience preferred
  • Work well individually as well as with a team
  • Solid experience in handling large and complex accounts and working directly with clients at the senior management level
  • Ability to anticipate, identify and resolver customer communication problems
  • Excellent communication oral and written and ability to effectively communicate with diverse backgrounds and levels of the organization
  • Excellent attention to details and able to work independently with minimal supervision
  • Requires regular travel within territory 40% – 60% of the time

Location: Home office in west or central USA region

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE Senior Java Software Engineer – Remote

Position Overview:

The Sr. Java engineer will implement back-end Java applications within a Wildfly application server.  You will work in a dynamic environment with all aspects of project implementation and delivery.  The ideal candidate will have strong skills and proven experience with requirements gathering, design implementation, and support of existing and new applications that integrate intra-company and external business systems.

Major Duties and Responsibilities:

  • Enhances and Supports existing Java applications.
  • Performs designing, coding, debugging, testing, and troubleshooting of existing deployments
  • Participates in architecture, design, and code reviews
  • Works with the test team and build team to fix defects and assures that the product builds are high quality
  • Works with architects, project management, business owners, and other engineers to estimate plan, design, test, and release new solutions according to agreed-upon specifications
  • Works independently and collaborates well with others
  • Follows and improves our design, verification, build and release processes
  • Other activities as assigned

Background & Experience

  •  Bachelor’s degree in computer science, computer engineering or electrical engineering or equivalent experience
  • 8+ years of Java experience in a high-volume production environment.  Primarily focused on back-end development

Technical Skills:

  • HTML
  • JavaScript
  • CSS
  • J2EE
  • SQL
  • OO analysis and design
  • Excellent oral and written communication skills
  • RHEL/CentOS experience
  • Complex threading application development

Preferences Not Required but a Plus:

  • Web framework (ideally a “convention over configuration” one such as Grails, Rails, etc.)
  • Groovy
  • Container
  • HTML 5
  • WebSockets
  • protocol knowledge (TCP, VNC, FTP, SSH, SSL), Windows API, Wildfly, MySQL, Apache HTTP Server, Eclipse, Struts
  • Security

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

secureWISE Test Automation Engineer – Remote

Position Overview:

The test automation engineer will implement front-end and back-end automated test cases.  You will work in a dynamic environment with all aspects of project implementation and delivery.  The ideal candidate will have strong skills and proven experience with requirements gathering, test automation design,  implementation, and support of new and existing automated test applications.

Major Duties and Responsibilities:

  • Enhances and Supports existing automated testing applications.
  • Performs designing, coding, debugging, testing, and troubleshooting of new automation tests.
  • Assist with manual testing when necessary.
  • Works with the test team and build team to fix defects and assures that the product builds are high quality.
  • Works with architects, project management, business owners, and other engineers to plan, design, test, and release new solutions according to agreed-upon specifications.
  • Works independently and collaborates well with others.
  • Follows and improves our design, verification, build and release processes.

Background & Experience:

  • Bachelor’s degree in computer science, computer engineering, or electrical engineering or equivalent experience
  • 6+ years of automation testing experience in a high-volume production environment.

Technical Skills:

  • Spock testing framework
  • Groovy
  • SQL
  • Excellent oral and written communication skills
  • RHEL/CentOS experience
  • WAN application testing experience

Preferences not required but a Plus:

  • protocol knowledge (TCP, VNC, FTP, SSH, SSL), Apache HTTP Server, Eclipse
  • Security
  • HTML
  • JavaScript
  • CSS

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Security Engineer – Remote

Job Description:

  • Experience with service-oriented architectures and web services security.
  • Experience with embedded system architectures, hardware security block like TrustZone.
  • Well versed in application security, infrastructure security, business risk analysis and making complex business/risk trade-off recommendations and decisions.
  • Multi-faceted technical knowledge in security domains such as engineering, system and network security, authentication or security protocols.
  • Hands-on knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques
  • Hands-on knowledge of cryptography and open source libraries for  multiple languages such as: C, Java, C++ and GO.
  • Hands-on knowledge of system integration with hardware security modules (HSM) appliances
  • Strong information security risk-based prioritization abilities
  • Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts
  • Secure software development lifecycle experience
  • As an application security engineer on our team, you will solve interesting security challenges.
  • In this role, you will work directly with development teams working on complex emerging projects to understand their system and business needs and help them understand how to build secure systems

Responsibilities include:

  • Identify security issues and risks, and build mitigation plans
  • Develop and interpret security standards and guidance
  • Improve support for developers by working directly with them to understand security requirements
  • Write code to integrate current production system with external security services (PKI, Authentication services)

Basic Qualifications:

  • Bachelor’s degree, or equivalent work experience
  • Five to six years of relevant experience

Preferred Skills/Experience:

  • Excellent written and verbal communication skills
  • Well-rounded knowledge of multiple information security domains
  • Deep technical understanding of the OWASP Top 10
  • Solid experience in threat modeling and identification techniques
  • Ability to work with developers to resolve security issues
  • Experience in code reviews, vulnerability detection, and root cause
  • Knowledge of distributed systems and security protocols
  • Knowledge on multiple languages and frameworks (C, java ,C++, Go, PHP, Java Script )
  • Knowledge on application security
  • Knowledge code sonar scanning  security standards for specific languages/frameworks

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Strategy & Go-To-Market (GTM) Director, IoT Solutions – Remote

Position Overview:

We’re looking for an exceptional leader and cross-team collaborator to partner with stakeholders across Telit organizations (Products, Sales, Marketing and Operations across different Business Units) to translate the product, services and industry solutions strategy into a robust Go-To-Market execution plan to equip the global sales with high value sales enablement content to drive new demand and accelerate existing opportunities to customers. This function will also develop strategic plans to drive growth in services business units using marketing analyses, competitive intelligence, customer/business insights and analyzing complex value chains across different verticals.

We value a highly collaborative style in our team members and look for people who can apply strategic thinking, bring excellent analytical skills, all combined with strong execution. Your background in one or more of these areas – IoT solutions, wireless products, MNO/MVNO businesses, enterprise cloud and platforms, B2B marketing, sales planning, pipeline analysis, and execution will be highly valuable. Depth in understanding complex value chains, channels, partnerships and ecosystems in one or more key industries will be a plus.

Responsibilities:

  • Partner with global sales team to align product and market strategy with GTM execution plan
  • Design GTM execution plan to drive business growth and accelerate demand in strategic verticals
  • Shape a narrative, value prop and messaging for the GTM initiatives and supporting key solutions
  • Develop strategies to drive new business and customer growth
  • Nurture customer stories and best practices
  • Monitor execution, share learnings and insights on performance for monthly and quarterly business reviews
  • Orchestrate GTM planning process in alignment with business unit priorities

Requirements & Qualifications:

  • At least 5+ years of experience in the development and implementation of GTM plans, account-based marketing or B2B sales programs
  • Experience in Technology and SaaS space
  • MBA is a plus

Preferred:

  • A strong muscle in creating messaging and value prop
  • Experience in management or business consulting
  • Experience in or understanding of services business focused on digital transformation
  • An effective team player, who can collaborate across time-zones, working styles and communication preferences
  • Highly programmatic, with a proven success to collaborate cross team initiatives and programs
  • Ability to think strategically and communicate effectively with all levels of management
  • Demonstrated ability to achieve results in an ambiguous and changing environment
  • Strong collaborator; influence and negotiation across multiple cross-org stakeholders
  • Embraces diversity, willingness to include others and both in learning and sharing ideas to achieve even better outcomes for the business

Location: Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Technical Writer – USA, Brazil or Remote

Position Overview:

The Technical Writer Engineer will interact with developers and other subject matter experts to gather data, create technical customer documentation, and write technical reports for Telit IoT Platforms’ and deviceWISE products. This candidate will create customer documentation for a wide range of technologies including modems, Edge Gateways, IoT Portal, and Cloud interfaces. This position requires extensive skills and experience in preparing technical drawings and detailed flow diagrams of software programs. The Technical writer will also investigate customer complaints and look for ways to improve product documentation.

Responsibilities:

  • Create customer documentation for a wide range of technologies including modems, Edge Gateways, drivers, Databases, IoT Portal, and Cloud interfaces
  • Confer with engineers, developers, and other subject matter experts to gather data, create technical documentation, and write technical reports
  • Prepare customer documentation plans
  • Create, update, and test content for user guides, SDK/API reference manuals, and online help pages according to DITA standards
  • Develop Application Programming Interface (API) documentation and confirm that the APIs are working as expected
  • Prepare technical drawings and detailed specifications
  • Create flow diagrams describing software logic
  • Utilize distributed source code management systems such as Git
  • Follow and improve development processes for technical documentation
  • Train employees on our technical documentation process

Desired Skills and Experience:

  • Bachelor’s degree or equivalent experience.
  • 3 to 5 years of experience as an information development engineer, software developer, technical writer, or related electronics engineering role.
  • Experience must include creating technical customer documents for a wide variety of software products.
  • Documentation Tools:  MadCap Flare, SnagIT, MS Visio
  • Understand and apply DITA, Document Type Definition (DTD), Element Definition Document (EDD), Conversion tables (CT), and Templates for XML documentation.
  • Experience using data formats like XML; style languages such as XSLT, and modeling languages like SGML
  • Source control and Continuous Integration tools:  Git, Jenkins
  • Nice to have experience with:  Oxygen XML tools , Astoria CMS, RoboHelp, XMLSpy, Camtasia Video editor, XMeta

Location: USA, Brazil or Remote

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

Warehouse Coordinator – Durham, North Carolina

Responsibilities:

  • Pull and process orders accurately
  • Responsible for shipping /Receiving processes for all inventories
  • Check all incoming and outgoing orders for accuracy
  • Accurately receive, inspect, enter inventory deliveries into appropriate system (SAP) and deliver on a timely basis
  • Process transactions associated with the depletion of inventory including material requests, disposal authorizations, adjustments, returns to vendors
  • File requests for necessary items when stock is low
  • Keep neat and orderly records of all incoming and outgoing orders
  • Maintain a clean and organized workspace
  • Handle material receipts, staging and returns of Inventory, inspection and movement/delivery of all materials entering through the warehouse on a daily basis in accordance with (SAP)
  • Perform various administrative duties required to track and requisition of supplies to operate the warehouse and for general warehouse housekeeping
  • Responsible for maintaining an accurate inventory in compliance with all applicable standards (SOPs)
  • Perform physical inventories and cycle counts as required

Qualifications and Skills:

  • High school diploma or equivalent
  • Valid driver’s license
  • Experience with SAP required
  • Solid work history that demonstrates reliability; warehouse work experience is a plus
  • Able to work on your feet for 8-hour shifts and lift 30 lbs regularly
  • Motivated and organized critical thinker with solid interpersonal and business communication skills
  • Demonstrated ability to work effectively within a team to set goals, develop sound work plans
  • Routinely communicate findings and information to peers and other team members; transparency and knowledge sharing is expected and practiced
  • Basic computer skills for office communication required, such as knowledge of MS Word, Excel, PowerPoint, and
  • Working knowledge of carrier shipping management systems (FedEx, UPS, DHL)

Location: Durham, North Carolina

Compensation and Benefits:

  • Competitive pay
  • Matching 401(k) plan
  • Medical, dental, life insurance coverage
  • Short-term disability and long-term disability insurance
  • Voluntary cancer, critical illness, and accident insurance
  • Paid vacation – holidays and PTO

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

*We are an Equal Opportunity Employer. M/F/D/V – EOE.

EMEA & Italy

Angular JS Engineer – Remote

Position Overview:

  • Looking for Web application software engineers capable of working in a fast-paced agile like environment requiring broad experience, adaptability, quick learning, and excellent problem-solving skill.
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs.
  • This position will be part of a full-stack web development team and will require writing Typescipt, Javascript, CSS and HTML on a SPA framework utilizing CSS and Javascript libraries for HTML DOM tree traversal and manipulation, graphing, and work-flow visualization, API and Mongo interaction.
  • Participation in the complete life cycle of product features: design, development, and deployment.

Requirements:

Very strong understanding of the requested languages:

  • Typescript
  • Javascript
  • CSS
  • HTML

Strong understanding of:

  • SPA frameworks
  • Server side Javascript systems
  • Event-driven development
  • HTML DOM Hierarchy
  • CSS Hierarchy
  • Debugging and Testing (developer, unit, and system-level)
  • Javascript concepts: IIFE, Prototype, Promises, XMLHttpRequest, WebWorker, and WebSocket
  • Git – fundamentals, code review / pull requests, merge conflict resolution etc.

Average understanding of:

  • Data serialization: JSON, XML, etc.
  • Scalability: code, architectures, data storage
  • Linux web server management: Webserver configuration, bash scripting, performance tuning
  • MongoDB: queries, indexes, NoSQL optimization
  • Willingness to address/resolve production infrastructure issues
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail-focused understanding the importance of getting a product shipped

Preferences:

  • 3+ years of:
  • SPA Framework experience
  • Event-driven development and HTML DOM traversal and manipulation
  • 3+ years working with highly performant API endpoints
  • Hands on experience with agile development process
  • A relevant college education and/or equivalent project experience

Location: Remote

Certification Test Engineer – Trieste/Cagliari, Italy

Position Overview:

The Certification Test Engineer manages and executes certification activities for cellular IoT modules certifications/approvals with cellular operator: prepare technical documents, understand requirements, work with R&D to build a product compliant to specification, follow the device certification for the whole certification process.

He/she also capable of executing certification test sessions either in field (live network environment static/mobility scenarios) and lab (carrier/industry certified laboratory) to ensure that Telit products are tested thoroughly and validated against 3GPP/carriers specifications. The Certification Test Engineer will also provide support to third party lab or field test team during the certification process of Telit products.

Major Duties & Responsibilities:

The Certification Engineer will be responsible for taking Telit cellular modules through all stages of the carrier/industry standards certification process including hardware, software, and field testing.  The specific responsibilities of the position will include, but not be limited to:

Certification Support:

  • Pre-certification testing in internal lab and field (interoperability testing with different carriers)
  • Execute module industry standard certifications (GCF/PTCRB)
  • Prepare required documents for certification process (PICS, compliance matrixes)
  • Prepare certification samples with correct software/hardware configuration
  • Interface with carriers to drive certification issues to completion
  • Travel to carrier test labs / third party labs in order to speed up the certification process and achieve Telit products type approval on time.

Other:

  • Strong technical understanding of carriers/industry standards (3GPP) requirements
  • He/she must be able to read and analyze device/network logs to troubleshoot issues
  • Provide directions to R&D about compliancy to new/changed requirements
  • Monitor the performance of the project and report findings in a timely manner
  • Work in a fast-paced work environment, able to work independently with teams and under pressure
  • Detail oriented, organized and capable of managing his/her own time with minimum supervision or directions
  • Other duties or tasks may be assigned on an as-needed basis in order to meet the overall objectives of the Company

Requirements:

Education:

  • Bachelor of Science in Engineering or equivalent education and work experience

Experience:

  • 3+ years experience working in cellular industry (ex. phones or m2m/IoT)
  • Experience working with cellular operators on certification of modules, end products, or phones
  • Experience in troubleshooting and analyzing cellular mobile and network logs
  • Experience with cellular test equipment (Rohde & Scwharz, Anritsu, ..)

Technical Skills:

  • Knowledge of Cellular technologies (LTE, 5G, 3GPP)
  • Familiar with PTRCB and GCF rules and processes
  • Familiar with test tools such as QXDM, QCAT, QPST and Wireshark
  • Strong technical troubleshooting and analytical skills
  • Excellent verbal and written communication skills
  • Knowledge of test automation/scripting (VBscript, Perl, Python) is a plus

Managerial Skills:

  • Ability to work on multiple projects and cross different organizations

Travel:

Travel required up to 30%, sometime on short notice

Locations:

Trieste or Cagliari, Italy

Global Sales Operations Coordinator – Madrid, Spain

Position Overview:

Driving excellence across the Telit sales organization, identify pain points and translate them into business/system requirements. Collaborate very closely with Telit’s IT, finance, marketing, product management and operations teams to provide best in class services for the field and the sales leadership team. Drive continuous improvement of sales processes and tools through simplification and automation. Define and deploy further enhancements of Telit’s CRM system (Salesforce.com), ERP (SAP) and sales reporting/BI (QlikView). Reports to the global sales operations director,

Major Duties and Responsibilities:

  • Translate business requirements into specifications/tool requirements, coordinate with key stakeholders (IT, finance, operations etc.), and deploy them into SFDC, SAP & QlikView (QLV).
  • Set up users and manage their system access and visibility authorizations in SFDC, SAP and in QLV – for internal sales and external partner functions
  • Train sales team including preparation of training materials and updates
  • Identify new user needs and process improvements, including reports, test them in QA and coordinate deployment to production with IT department
  • Manage and follow the SFDC monthly work plan
  • Involve and represent sales in cross org. projects (especially when they affect Sales team/ processes)

Required Skills:

  • Technical expertise on CRM systems, specifically SFDC, and be familiar with, business platforms, and data modeling. Additionally, she/he must have excellent interpersonal skills and the ability to lead and work with sales executives.
  • Solid understanding of multiple functions, such as product, marketing, and data management, as well as strong problem-solving skills, and the ability to manage large sets of data.
  • Strong operational skills
  • Minimum 3-4 years of experience in similar positions
  • International experience

Location:

Madrid, Spain or Tel Aviv, Israel

Go Language Software Engineer – Trieste/Cagliari, Italy

Position Overview:

  • Looking for a Go language software engineer willing to work in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skill
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs
  • This position will be part of the backend development team and will require writing APIs serving our IoT Platform engine
  • Participate in the complete life-cycle of product features: design, development and deployment

Requirements:

  • Very strong understanding of the requested languages
  • Strong understanding of:
    • Concurrency, channels, mutexes, and pointers
    • Data serialization: JSON, XML, etc.
    • Debugging and Testing (unit and system-level)
    • Scalability: code, architectures, data storage
    • Job queue systems and background worker processing
  • Linux – configuration, scripting, performance tuning
  • MongoDB – queries, indexes, NoSQL optimization
  • Git – fundamentals, code review / pull requests, merge conflicts etc.
  • Willingness to address/resolve production infrastructure issues
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail-focused understanding the importance of getting a product shipped

Preferences:

  • 4+ years of one of the following languages (Go language)
  • 3+ years of object-oriented design experience
  • 3+ years developing highly performant API endpoints
  • Hands on experience with agile development process
  • A relevant college education and/or equivalent experience

Location: Trieste/Cagliari, Italy and remote is possible

Hardware Design Engineer – Trieste/Cagliari, Italy

Position Overview:

Hardware design of GSM/WCDMA/LTE, GNSS and SRD modules

Activities:

  • Design of GSM/WCDMA/LTE, GNSS and SRD modules according to specifications
  • Selection and test of electronic components for wireless products
  • HW features implementation and optimization
  • Interact with component vendors
  • PCB schematic and layout

Education and Training:

Bachelor’s degree (or higher) Electronic Engineering

Preferred experience:

  • Software development and analysis in C/C++ for embedded, multitasking, real-time systems
  • Software development using methodologies and tools
  • Cellular technology for mobile architectures analysis and development

Competences related to this position:

  • Knowledge of GSM/WCDMA/HSPA/LTE system requirements and architecture concepts
  • Knowledge of Transmission line theory, RF transmitter and receiver components and circuits, EMC/EMI, microprocessors, FPGA, efficient power management, hi speed digital circuits
  • Knowledge of Altium Software ECAD system or equivalent
  • Knowledge of  Electronic equipment:  Oscilloscopes, Spectrum Analyzers, Vector Analyzers and Power meters
  • Embedded systems
  • Debugging and fault finding

Location: Trieste/Cagliari, Italy

IoT PHP Software Engineer – Trieste/Cagliari, Italy

Position Overview:

  • Looking for web application software engineers capable of working in a fast-paced agile like environment requiring broad experience, adaptability, quick learning, and excellent problem-solving skill.
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs.
  • This position will be part of a full-stack web development team and will require writing PHP, JavaScript, CSS and HTML on a PHP based MVC framework utilizing CSS and JavaScript libraries for HTML DOM tree traversal and manipulation, graphing, and work-flow visualization, and some Mongo DB storage.
  • Participation in the complete life cycle of product features: design, development, and deployment.

Requirements:

Very strong understanding of the requested languages:

  • PHP
  • JavaScript
  • CSS
  • HTML

Strong understanding of:

  • MVC frameworks like CakePHP
  • Event-driven development
  • HTML DOM Hierarchy
  • CSS Hierarchy
  • Debugging and Testing (developer, unit, and system-level)
  • JavaScript concepts: IIFE, Prototype, XMLHttpRequest, WebWorker, and WebSocket
  • Git – fundamentals, code review / pull requests, merge conflict resolution etc.

Average understanding of:

  • Data serialization: JSON, XML, etc.
  • Scalability: code, architectures, data storage
  • Linux web server management: Webserver configuration, bash scripting, performance tuning
  • MongoDB: queries, indexes, NoSQL optimization
  • Willingness to improve production infrastructure
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail-focused understanding the importance of getting a product shipped

Preferences:

  • 8+ years of PHP MVC Framework experience and event-driven development and HTML DOM traversal and manipulation
  • 3+ years working with highly performant API endpoints
    Hands on experience with agile development process
    A relevant college education and/or equivalent project experience

Location: Trieste/Cagliari, Italy or remote

PC Drivers Developer – Trieste/Cagliari, Italy

Position Overview:

The role involves developing and providing support for host software (drivers and applications) and documentation, mainly on Linux and Windows. This also includes interaction with different company departments (test, PM, TS…), customers and suppliers.

Activities:

  • Development and support for host software (drivers and applications) and documentation mainly on Linux and Windows
  • Coordination with different company departments
  • Customers support
  • Open-source projects monitoring and contribution

Qualifications:

Bachelor or Master degree in computer engineering, electronic engineering or computer science

Experience:

Linux kernel development, Windows drivers development, proven track record of open-source projects contribution

Competence:

C, C++, SW engineering, operating systems theory, Linux and Windows developments hands-on, git, build systems, communication protocols, customer management, open-source

Location: Trieste/Cagliari, Italy

Product Manager SIM Technologies – Trieste/Cagliari, Italy

Telit is looking for an experienced SIM expert to join the product management team and its global organization, able to bring enthusiasm and skills for managing and launching new and innovative IoT products. The candidate should be an experienced Product Manager in the wireless telecoms industry with segment experience in IoT services and in the SIM eco-system, be available to travel globally, and be fluent in English.

Responsibilities

  • Being the organizational subject matter expert and first focal point for inbound and outbound communications
  • Contributing to plan and maintain product roadmaps that integrates SIM solutions with cellular IoT modules (eSIM, iSIM, remote SIM provisioning) for global customers
  • Understanding customer’s requirements and driving product features accordingly
  • Building business case for new and innovative products
  • Design production and personalization solutions for secure products
  • Managing relationship with SIM vendors and technology providers, monitoring product and services offerings
  • Working collaboratively with Sales, Engineering and Marketing teams to meet market needs and coordinate the product launches
  • Conducting technical workshops, present solutions and perform training, demonstrations and consulting services with customers
  • Monitor the activities of SDOs and MNOs and communicate the key messages to relevant stakeholders in Telit.
  • Participate in Industry meeting groups
  • Documentation handling (technical application notes, presentations, product descriptions, requirements, Internal product updates and reports for the management, etc.)

Qualifications

  • 5 ~ 10 years’ experience as a PM in the wireless telecoms industry preferred
  • Bachelor’s or Master degree (Electronics, telecoms or computer sciences preferred)
  • Experience in architecting services within the Mobile and IoT space
  • Knowledge of security standards, cryptography, encryption.
  • Knowledge of Network topologies specifically about MNOs core infrastructure
  • Hands-on experience and understanding of roaming steering solutions, SIM card centric solutions, mobile device management
  • Strong written and oral communication skills.
  • Effective presentation and customer-facing skills
  • Time management skills
  • No restriction on overseas travel
  • Fluent in English, multi lingual in other languages is a plus

Location: Italy

Program Buyer – Trieste, Italy

Position Overview:

Program buyer supporting the R&D during the development phase of new projects providing technical/commercial information to define the appropriate costed BOM for success of projects

Main Responsibilities:

  • Develop, evaluate, and maintain relationships with suppliers
  • Facilitate technical discussions between the suppliers and the R&D. Participate in the organization of technical calls or meetings
  • Visit supplier’s plants/factories to examine and learn about products, services, and processes
  • Works closely with the commodity manager and project leader to align R&D activities to the commodity specific strategy
  • Communicate all requirements to the suppliers to identify and source new electronic components
  • Verify the status and life cycle of components, negotiate price and lead time with the approved suppliers or new ones
  • Request of datasheet, other technical documents and samples
  • Make BOM cost analysis during the development phase and provide information to manage the project status report
  • Leads the NPI sourcing for the new components
  • Sourcing and cost savings initiatives
  • Contribute to resolve issues related to supplier quality, pricing, and delivery in a timely manner
  • Maintain continuous in-depth knowledge of market conditions, industry trends, and developing technologies and bring industry knowledge to NPI process for success of projects

Requirements:

  • Seasoned professional with 3 years+ experience in purchasing of electronic components working in a multi-national environment.
  • Hands-on experience in similar industries (high tech, electronics, automotive, FMCG).
  • Good knowledge of electronic component market
  • Ability to work in team, relationship with suppliers, problem solving, strong decision-making capabilities and ability to take initiatives.

Additional Knowledge:

  • SAP and Microsoft Office (Word, Excel, Power Point, Outlook)
  • Fluent in English

Location: Trieste, Italy

Project Manager – Trieste, Italy

Main Responsibilities:

  • Manage and follow development programs internal or performed by subcontractors
  • Interface with multiple stakeholders (external and internal) to define and clarify the various levels of requirements and commercial aspects
  • Responsible for on time delivery of projects
  • Responsible for the commercial relations and budget project and programs

Qualifications:

  • Education: BSc + MBA (5+ years) in the telecom (preferred) high-tech industry, electronics or High-tech industry
  • Experience in project management, negotiation of commercial, technical and legal aspects of outsourcing agreements
  • Proven experience of interaction with different disciplines (internal and external) – R&D, Operations, Quality, finance, legal
  • Solid understanding of ERP and BI systems
  • Above-average analytical, conceptual and negotiation skills
  • Excellent written and verbal communication skills in English
  • Experience identifying, analyzing and resolving project related matters
  • Solid track record in prioritizing and executing tasks when under extreme pressure
  • Experience providing guidance and leadership to external suppliers
  • Knowledge of wireless technologies such as Cellular, WIFI, Bluetooth and location (GNSS)
  • Experience on cellular architectures, SW systems and high-level architecture and layers, HW module basics, Validation flows, Company processes and products lifecycles
  • Strong knowledge on the overall design and process of a complete solution, including different subsystems from the early concept to its certification and release to production
  • Travel 40% of the time.

Location: Trieste, Italy

Regional Marketing Manager – Remote

Position Overview:

Reporting to the Head of Global Events & Regional Marketing, the Regional Marketing Manager will coordinate execution of global marketing tactics to drive sales of Telit Modules, Connectivity, and Platforms. A successful candidate will work with all business and technical areas inside Telit, as well as external vendors, agencies, and contractors to integrate and drive projects in support of the regional marketing strategy. As an individual contributor, the Manager is expected to directly execute and manage projects leveraging a global perspective, and experience.

Responsibilities:

  • Develop and manage regional go-to-market product launch plans and associated campaigns in order to drive customer demand
  • Work with sales in region and deliver frequent reports and feedback on marketing activities to support their plans
  • Create and contribute to Telit internal sales enablement programs to ensure that Sales has the training needed to successfully communicate our offering.
  • Monitor competitors and market trends in the region
  • Support every aspect of trade show and event participation as required
  • Research speaking opportunities and commit Telit speakers where appropriate
  • Develop and execute regional channel marketing programs for the Telit distributors and sales channel partners
  • Assist with press release reviews and release in region
  • Develop/enhance and maintain presentations for Telit webinars, sales teams, etc
  • Assist with maintaining regional marketing budget. Reconcile to actuals and report throughout the year
  • Align with extended team to improve the quality of leads and feedback loop between marketing and sales
  • Other duties as assigned

Required Qualifications:

  • 3-5 years in a position of marketing management (B2B, concentration in module/component for telecommunication and/or information technology a plus)
  • Bachelor’s degree in marketing, communications or similar
  • Significant B2B marketing experience, campaign development and management
  • Technologically savvy and experienced with utilizing online platforms and services related to project management and business operations
  • Demonstrated ability to create/execute tools such as WordPress, HubSpot and other similar marketing tools
  • Ability to travel up to 30% of the time

Location: remote

Regional Sales Specialist DACH – Germany

Position Overview:

The Regional Sales Specialist will be responsible for direct sales of Telit’s portfolio of IoT connectivity, cloud offering and hardware in the assigned DACH territory. The RSS will formulate and implement account strategies to maximize sales results in the territory working directly with customers and partners across the region. This include managing some existing customers as well as key focus on new customer acquisition.

General responsibilities include but not limited to leading our sales efforts in direct accounts, prospecting strategic accounts, implementing specific account strategies and closing opportunities.

Areas of Responsibility:

The RSS will be responsible for new and existing sales in Region for the assigned territory.  The specific responsibilities of the position will include, but not be limited to:

New Sales Development & Account Management:

  • Build relationships within targeted accounts at all levels in order to understand customer requirements and build a compelling value proposition based on Telit’s IoT offerings
  • Provide subject matter expert support  as a sales overlay assisting direct or indirect sales teams in the entire sales process
  • Present Telit’s services offering, including demonstrating deep familiarity with company’s infrastructure, security and integration capabilities
  • Manage customer technical due diligence and risk management processes
  • Effectively communicate and present to multiple levels and functions within an organization to demonstrate Telit’s unique value proposition
  • Handle negotiations in later stage sales efforts through targeted customer visits to key decision makers, RFP response development, and the coordination of third-party solution providers
  • Meet and exceed sales targets; achieve maximum sales by developing strong and meaningful customer relationships within senior executive team at targeted accounts
  • Responsible for forecast and financial planning
  • Participate in events and industry engagement to position Telit as a thought IoT leader

Other:

  • Provide regular reports in a timely manner, including weekly activity report, monthly sales forecast, visit reports, market maps and other reports as required
  • Leverage CRM system to manage all customer contacts; track and manage a qualified pipeline of leads, opportunities, using company CRM tool
  • Advise sales management on market conditions and Telit’s competitors; gather market intelligence, product requirements and distribute within the company
  • Other duties or tasks may be assigned on an as-needed to meet the overall objectives of the sales department or company

In order to be successful in this role we believe you have at least 5 years’ experience within the IoT industry. Preferable working with services such as connectivity, network management and cloud services targeting customers within the territory.

Location: Germany

Sr. Java Software Engineer – Trieste/Cagliari, Italy

Position Overview:

We need a self-sufficient Java programmer with experience utilizing a variety of enterprise applications like databases, Web Application Servers, SOAP/REST web services and JMS.  This person will support and enhance our Java-based features including the Telit deviceWISE Transaction Server and Telit deviceWISE Workbench products.

Main Responsibilities:

  • Supports and enhances our Transaction Server and Workbench products
  • Performs designing, coding, debugging, testing, and troubleshooting of software products
  • Participates in architecture, design and code reviews
  • Works with the test team and build team to fix defects and assures that the product builds are high quality
  • Enhances our Database Transports and our Canvas editor used to create applications for a variety of industries including transportation, oil & gas, industrial, and remote monitoring – this includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting edge solutions to meet business needs
  • Works with architects, project management, and other engineers to estimate, plan, design, test and release new solutions according to the committed plans
  • Provides Level 3 support and interacts with support engineers, management, and customers as needed
  • Mentors other engineers
  • Works independently and collaborates well with others
  • Follows and improves our design, verification, build and release processes

Qualifications:

  • Java, SQL, XML, JSON, JDBC, JMS, Swing
  • Experience interfacing with and working with a variety of enterprise applications like databases, Web Application Servers, SOAP/REST webservices, JMS
  • Experience with continuous integration tools like Jenkins
  • Strong debug and unit test skills
  • Git source control management
  • Experience using issue tracking applications like Jira
  • Excellent communication skills
  • Bachelor’s degree in computer science, computer engineering or electrical engineering

Preferences:

  • 7+ years of Java
  • Hands on experience with Agile/ Scrum development process
  • Experience with Angular framework
  • Experience developing factory or industrial solutions
  • Team lead experience
  • Experience working with remote teams

Location: Trieste/Cagliari, Italy or remote

Israel

Core Network Support Technician – Tel-Aviv, Israel

Position Overview:

The Core Network Support Technician will be responsible for day-to-day network monitoring, partner’s and customer’s cases. This position provides Tier II & III support for all problems with cellular network related technology issues and inquiries. This position will review systems to collect information about problems and perform diagnostic procedures to determine the source of errors. This individual must be able to log and track calls using incident management software, maintain historical records and related problem documentation, and perform triage on all incoming requests to ensure that cases are resolved or routed to the appropriate group for resolution.

Responsibilities:

  • Perform cellular network checks
  • Pro-actively act on events reported by various monitoring tools
  • Perform troubleshooting and escalate internally and externally as required
  • Work with Core Network engineering team
  • Investigate Technical Support issues, review and track trouble tickets
  • Communicate directly with customers by email and phone
  • Take ownership and resolve customer incidents per set guidelines
  • Develop technical documentation and troubleshooting guides for tech support personnel
  • Provide training for the support organization
  • Work continuously to increase core network Support knowledge
  • Work with vendors, contractors, service providers, integrators
  • Provide ongoing communication to both customer support teams and engineering staff during time of outage or service impact
  • Perform other related duties as assigned

Desired Skills and Experience:

  • Mandatory Requirement – Bachelor’s degree in Information Technology/Computer Science
  • Mandatory Requirement – Excellent written and verbal English skills
  • Mandatory Requirement – Knowledge / experience with cellular networks / technologies
  • Mandatory Requirement – Willingness to provide Excellent customer support
  • Significant advantage – Knowledgeable in the following areas: GSM/UMTS, LTE, VoLTE, 5G
  • Knowledge / experience with networking concepts
  • Knowledge / experience using Sales Force or anther ticket system
  • Possess a positive attitude, strong work ethic, and a desire for a variety of challenges
  • Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with multiple teams as to the status of a particular issue
  • Well organized with the ability to properly manage individual workload
  • Solid problem-solving abilities
  • Self-starter capable of working independently or in groups

Location: Tel Aviv, Israel

Global Sales Operations Coordinator – Tel Aviv, Israel

Position Overview:

Driving excellence across the Telit sales organization, identify pain points and translate them into business/system requirements. Collaborate very closely with Telit’s IT, finance, marketing, product management and operations teams to provide best in class services for the field and the sales leadership team. Drive continuous improvement of sales processes and tools through simplification and automation. Define and deploy further enhancements of Telit’s CRM system (Salesforce.com), ERP (SAP) and sales reporting/BI (QlikView). Reports to the global sales operations director,

Major Duties and Responsibilities:

  • Translate business requirements into specifications/tool requirements, coordinate with key stakeholders (IT, finance, operations etc.), and deploy them into SFDC, SAP & QlikView (QLV).
  • Set up users and manage their system access and visibility authorizations in SFDC, SAP and in QLV – for internal sales and external partner functions
  • Train sales team including preparation of training materials and updates
  • Identify new user needs and process improvements, including reports, test them in QA and coordinate deployment to production with IT department
  • Manage and follow the SFDC monthly work plan
  • Involve and represent sales in cross org. projects (especially when they affect Sales team/ processes)

Required Skills:

  • Technical expertise on CRM systems, specifically SFDC, and be familiar with, business platforms, and data modeling. Additionally, she/he must have excellent interpersonal skills and the ability to lead and work with sales executives.
  • Solid understanding of multiple functions, such as product, marketing, and data management, as well as strong problem-solving skills, and the ability to manage large sets of data.
  • Strong operational skills
  • Minimum 3-4 years of experience in similar positions
  • International experience

Location:

Madrid, Spain or Tel Aviv, Israel

Network IP Engineer – Tel Aviv, Israel

Overview:

The Network Engineer will be responsible for the design, configuration, implementation, documentation, troubleshooting and maintenance of data network technologies. This position requires extensive skills and experience in multi-location data center network routing and switching, internet routing, VPN tunnels, wireless networking, load balancing, and general network troubleshooting.  The Network Architect/Engineer will assess and identify appropriate solutions to be integrated into the computing landscape and provide expert level engineering support.  In addition, the Network Architect/Engineer will provide second level response for incidents reported by the business and monitoring systems.  The Network Engineer requires strong technical and interpersonal skills.

Responsibilities:

  • Provide operations and maintenance (O&M) support for mission-critical communications systems including troubleshooting and resolving issues such as loss of communications, degradation of service and network outages
  • Oversee engineering initiatives and network projects
  • Manage day-to-day tasking for team comprised of IoT engineers & support
  • Work with vendors, contractors, service providers, integrators, and other stakeholders to develop, communicate
  • Develop and maintain system documentation, proposed system drawings, network topology drawings, system design documents, system IP addressing plans, system security documents and test and evaluation plans
  • Configure networks (LAN/WAN) to ensure their smooth and reliable operation for fulfilling business objectives and processes

Requirements:

  • Bachelor’s degree + 4 years relevant experience (CCNE/CCNA preferred)
  • Possess a strong understanding of cellular and wireless communications systems and technologies: Cellular (4G, LTE, 5G), IoT
  • Hands-on experience working with LAN, WAN, VPN, DNS, SSH, NTP, SNMP, RADIUS, etc.
  • Hands-on experience implementing, administrating and troubleshooting network devices
  • Experience with Cisco routers, Nexus switches, and Juniper SRX series firewalls
  • Experience with cloud services like AWS
  • Experience working independently with service providers
  • Experience with monitoring tools, e.g. PRTG, Wireshark, Graylog
  • Experience with VMware, Hyper-V & Linux
  • Experience with orchestration tools, e.g. Ansible
  • Experience with cellular wireless technologies

Location: Tel Aviv, Israel

Switching Network Engineer – Tel Aviv, Israel

Position Overview:

The Switching Network Engineer will be responsible for configuration, implementation, troubleshooting, monitoring and maintenance of Core network. This position requires extensive skills and experience in multi-location data center network routing and switching, internet routing, VPN/IP Sec tunnels, wireless networking and general network troubleshooting. Perform daily, weekly, monthly, and quarterly checks and routine maintenance tasks such as version upgrades, configuration, operational tuning, and vendor patching for all network equipment in accordance with established policy and procedures. In addition, the Switching Network Engineer will provide second level response for incidents reported by the business.

Responsibilities:

  • Troubleshoot network connectivity between different network environments and the ability to increase productivity and continuously improve methods/approaches
  • Provide operations and maintenance (O&M) support for mission-critical communications systems including troubleshooting and resolving issues such as loss of communications, degradation of service and network outages
  • Manage day-to-day tasking for team comprised of IoT engineers & support
  • Work with vendors, contractors, service providers, integrators, and other stakeholders to develop, communicate
  • Develop and maintain system documentation, proposed system drawings, network topology drawings, system design documents, system IP addressing plans, system security documents and test and evaluation plans
  • Monitors total data and/or voice network performance and capacities (hardware and software) and makes changes to optimize the network’s performance
  • Monitors vendor software/firmware releases and tests/implements upgrades for software/equipment
  • Participates on Information Services teams to advise and review on the appropriate solutions to the health care/business problems. Performs the data and/or voice network equipment analysis for the installation and implementation for projects

Requirements:

  • BSc Degree in Wireless, Computer, Electrical, or other Engineering field and 4+ years of experience
  • Strong understanding of cellular and wireless communications systems and technologies: Cellular (4G, LTE, 5G), IoT
  • Hands-on experience working with LAN, WAN, VPN, DNS, SSH, NTP, SNMP, RADIUS, etc.
  • Hands-on experience implementing, administrating and troubleshooting network devices
  • Experience with Cisco routers, Nexus switches, and Juniper SRX series firewalls
  • Experience working independently with service providers
  • Experience with monitoring tools, e.g. PRTG, Wireshark
  • Experience with VMware, Hyper-V & Linux
  • Experience/ Knowledge of communications networks (MPLS, Ethernet, TCP/IP)

Additional Preferred Skills:

  • Excellent communications skills and the ability to present complex topics to non-technical audiences
  • Excellent English (both oral and written) is essential for this role
  • Self-motivated and able to maintain focus in a pressured environment

Location: Tel Aviv, Israel

APAC

Buyer Planner – Shenzhen, China

Position Overview:

The Buyer Planner is the connection between the Telit purchasing team and EMS and will coordinate the buy/sell material with EMS to make sure the material supply to meet revenue/business demands.

Main Responsibilities:

  • Drive EMS for continual improvement in support all SCM related issues
  • Orchestration of the new system implementation that related to the handling of the two EMS
  • Balance EMS excess and shortage with suppliers
  • Handle daily EMS issue for all purchasing related things to support production and planning team to achieve build plan
  • Be the key contact with the EMS to monitor the performance, take or propose due actions to address out of lines issues
  • Relationship management for the EMS to ensure new initials on purchasing could be deployed effective and implemented with full support
  • Other ad-hoc duties as assigned

Qualifications:

  • University graduate with 2-3 years of experience in electronic manufacturing industry
  • Fluent with written and oral English and Chinese
  • Proficient in MS Excel
  • Knowledge in IBP, QlikView is a plus

deviceWISE Senior Software Engineer – Bangalore, India

Position Overview:

We are looking for a strong C programmer willing to work in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skills.  We need someone who can develop new features for Telit deviceWISE runtime and also create deviceWISE packages and drivers.  This role also involves finding and fixing defects.  This candidate will also interact with Sales, Technical Support, Testers, Project Managers, and FAEs to deliver robust solutions.

Responsibilities:

  • The individual will be responsible for supporting and enhancing our deviceWISE IoT products
  • Performs coding, debugging, testing and troubleshooting on a variety of operating systems and gateways
  • Develops solutions for a variety of Windows and Linux operating system environments
  • Organizes and schedules their work and determines the best approach to solve a range of highly complex technical problems
  • Participates in architecture, design, code reviews and unit testing
  • Works to enhance and maintain the deviceWISE runtime along with developing new drivers and updates for a variety of cloud connectors
  • Provides application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs
  • Interacts with architects, project management, developers, testers, and other engineers to estimate, plan, design, test, and release new solutions according to the committed plans
  • Provides Level 3 support and interacts with support engineers, management, and customers as needed
  • Mentors other engineers
  • Works independently and collaborates well with others
  • Follows and improves our design, verification, build, and release processes

Qualifications:

  • C development experience
  • Java development experience
  • Experience in the Linux environment including tools for debugging, profiling and version control
  • Experience in the Windows environment including tools for debugging, profiling and version control
  • Comfortable using Visual Studio
  • Experience with build tools like: autotools (autoconf, automake, etc.) and CMake
  • Experience with code analysis tools like Coverity and memory analysis tools like Valgrind
  • Experience with continuous integration tools like Jenkins
  • Git source control management
  • Experience with web application development
  • Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering
  • Excellent communication and interpersonal skills

Preferred:

  • 5+ years of C
  • 2+ years of object-oriented design experience
  • Hands on experience with agile development process
  • Experience with POSIX development
  • Linux and shell scripting experience
  • Experience with small footprint devices and working in memory constrained applications
  • Experience with platforms such as Audrino, RaspberryPi, or BeagleBone

Location: Bangalore, India

Field Application Engineer – Shenzhen, China

Primary Objective:

 Responsible for technical support work in South China.

Main Responsibilities:

  • Work closely with Sales and AE team to support design-in work of cellular, GNSS, BT, WIFI and other wireless products
  • Liaise with existing customers closely and initiatively in customer-oriented manner, share with sales on all relevant info regarding customer potential business opportunities.
  • Manage customer samples and track sample testing process, and finally achieve Design-WIN.
  • Support and assist the customer to complete the module design and cooperate with AE team to solve the problems encountered in the customer design.
  • Work closely with the after-sales team to analyze and solve the problems in the batch use of clients.

Qualifications:

  • Bachelor’s degree or above;
  • 3 years-experience in developing or supporting communication modules and other wireless modules is preferred.
  • Have the ability to solve on-site problems, and be familiar with Linux, Android operating system, PPP, TCP/IP, QMI and other protocols.
  • Good interpersonal and communication skills. Good team player.
  • Good command of writing English. Can communicate with others in English.
  • Able to travel up to 2 times every month.

Location: Shenzhen, China

Logistics Coordinator – Hong Kong – China

Primary Objectives:

  • To enhance communication with EMS and customers about the delivery execution, including direct shipment from EMS to customer
  • To tackle essential system operations of Finished Good and material processing
  • Support the basic system data maintenance for management report accuracy
  • Provide all-rounded support to the project team

Main Responsibilities:

  • Responsible for logistics daily operation arrangement
  • Coordinate with 3PL and internal parties
  • Maintain data and order updated in SAP
  • Data preparation for logistics report and analysis
  • To coordinate and maintain projects concurrently
  • Support other activities or ad hoc assigned by manager

Qualifications:

  • High school diploma or above
  • Good command in spoken and written English and Cantonese, can speak Mandarin
  • Proficiency in Microsoft Office applications including Excel and Word
  • Well organized, self-motivated, initiative, and able to work independently
  • Experience in SAP will be of advantages
  • Fresh graduate is welcome

Location: Hong Kong, China

Program Manager – Shenzhen, China

Position Objective:

Will coordinate ODM (Original Design Manufacturer) / OEM (Original Equipment Manufacturer) projects and internal resources.

Responsibilities:

  • Manage and follow development programs performed by subcontractors (ODM/OEM)
  • Interface with multiple stakeholders (external and internal) to define and clarify the various levels of requirements and commercial aspects
  • Responsible for on time delivery of ODM/OEM
  • Responsible for the commercial relations and budget of ODM/OEM programs

Qualifications:

  • Education: BSc + MBA (5+ years) in program management in the telecom (preferred) or high-tech industry
  • Experience in negotiation of commercial, technical and legal aspects of outsourcing agreements
  • Proven experience of interaction with different disciplines (internal and external) – R&D, Operations, Quality, finance, legal
  • Solid understanding of ERP and BI systems
  • Above-average analytical, conceptual and negotiation skills
  • Excellent written and verbal communication skills in English
  • Experience identifying, analyzing and resolving project related matters
  • Solid track record in prioritizing and executing tasks when under extreme pressure
  • Experience providing guidance and leadership to external suppliers
  • Knowledge of wireless technologies such as Cellular, WIFI, Bluetooth and location (GNSS)
  • Experience on cellular architectures, software systems and high-level architecture and layers, hardware module basics, validation flows, company processes and products life cycles
  • Strong knowledge on the overall design and process of a complete solution, including different subsystems from the early concept to its certification and release to production
  • Travel 30% of the time

Location: Shenzhen, China

Regional Marketing Manager – Remote

Position Overview:

Reporting to the Head of Global Events & Regional Marketing, the Regional Marketing Manager will coordinate execution of global marketing tactics to drive sales of Telit Modules, Connectivity, and Platforms. A successful candidate will work with all business and technical areas inside Telit, as well as external vendors, agencies, and contractors to integrate and drive projects in support of the regional marketing strategy. As an individual contributor, the Manager is expected to directly execute and manage projects leveraging a global perspective, and experience.

Responsibilities:

  • Develop and manage regional go-to-market product launch plans and associated campaigns in order to drive customer demand
  • Work with sales in region and deliver frequent reports and feedback on marketing activities to support their plans
  • Create and contribute to Telit internal sales enablement programs to ensure that Sales has the training needed to successfully communicate our offering.
  • Monitor competitors and market trends in the region
  • Support every aspect of trade show and event participation as required
  • Research speaking opportunities and commit Telit speakers where appropriate
  • Develop and execute regional channel marketing programs for the Telit distributors and sales channel partners
  • Assist with press release reviews and release in region
  • Develop/enhance and maintain presentations for Telit webinars, sales teams, etc
  • Assist with maintaining regional marketing budget. Reconcile to actuals and report throughout the year
  • Align with extended team to improve the quality of leads and feedback loop between marketing and sales
  • Other duties as assigned

Required Qualifications:

  • 3-5 years in a position of marketing management (B2B, concentration in module/component for telecommunication and/or information technology a plus)
  • Bachelor’s degree in marketing, communications or similar
  • Significant B2B marketing experience, campaign development and management
  • Technologically savvy and experienced with utilizing online platforms and services related to project management and business operations
  • Demonstrated ability to create/execute tools such as WordPress, HubSpot and other similar marketing tools
  • Ability to travel up to 30% of the time

Location: remote

Senior Software Automation Test Engineer – Bangalore, India

Position Overview:

We need a self-sufficient automated test engineer with experience verifying a variety of features in the Telit deviceWISE family of products including our display builder, our database transports, APIs for our portal, cloud connector interfaces and driver testing.

Responsibilities: 

  • Develop test plans and create tests for deviceWISE products and features including our display builder, our database transports, APIs for our portal, cloud connector interfaces and driver testing
  • Define, analyze and write software tests to verify new features and error paths associated with those features
  • Write and maintain automated test cases
  • Design test cases to verify features based on standards, RFCs, internal requirements and high-level designs
  • Execute and log results of manual and automated test cases
  • Test the platform firmware that includes networking stack and services, and drivers for the various I/O interfaces
  • Provide details bug analysis and identify the impact of the bug
  • Analyzes test cases and write detailed bug reports and test reports
  • Support development team to reproduce and resolve firmware issues
  • Understand relevant protocol specifications and RFCs from various standard bodies. Ex., IETF, OPC Foundation

Qualifications:

  • Hands on experience in testing network protocols such as TCP/UDP, HTTP is a must
  • Hands on experience in programming languages such as Java is a must
  • Web application testing
  • Experience automating tests for SOAP and REST services and testing both XML and JSON formats
  • Experience using automation test frameworks like Angular, Selenium, JMeter, Postman, etc.
  • Experience in automation testing of web application is a plus
  • Experience in I/O protocols such as Modbus, OPC etc. is a plus
  • Experience testing databases (Oracle, MySQL, SQL Server, etc.) using SQL queries
  • Familiar with Windows and Linux operating systems
  • Experience using issue tracking software to track and verify defects found during testing
  • Has working knowledge of testing methodologies
  • Self-driven and a quick learner
  • Good communication (oral and written) skills
  • Experience working with cross functional teams
  • Education: Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering
  • 7+ years of industry experience satisfying the above requirements

Preferences:

  • 7+ years of experience using Java
  • Experience with Angular framework
  • Hands on experience with Agile/Scrum development process
  • Experience using Jenkins and Git as a part of continuous integration testing
  • Experience using issue tracking tools like Jira
  • Experience testing embedded factory or industrial solutions
  • Team lead experience
  • Experience working with remote teams

Location: Bangalore, India

Senior Software Engineer / Technical Lead, Smart Modules & SR – Bangalore, India

Primary Objective:

  • Support customers for smart modules and short-range products

Main Responsibilities:

  • Development of system solutions and example software in response to customer specific use cases and application requirements
  • Support customers from pre-sales to production and maintenance
    • Support customers in coding and debugging of existing and custom source code
    • Support driver and host microprocessor source debugging
    • Required to understand software and hardware completely in order to efficiently support customers
    • Required to understand new technologies and protocols to have a better perspective while supporting customers
    • Undergo training initially and periodically to enhance skills to support customers with new features
  • Documentation support
    • Add value to technical documentation
    • Creation of new and update, bug fixing of existing documents
  • Inter and Intra team coordination and support
    • Support other teams in resolving issues.
    • Work with and support team members in resolving issues
  • Travel support
    • You might be required to travel at customer locations if there is an issue that needs attention

Qualifications:

  • Bachelors or master’s degree in engineering with 4-8 years of experience as a senior software engineer
  • Bachelors or master’s degree in engineering with 8+ years of experience as a technical lead
  • Experience in Android and OS firmware-based development for commercial consumer IoT products
  • Embedded system programming and board bring up
  • System programming & OS internal skills
  • Strong command over Java, C/C++
  • Strong knowledge of the Android build system
  • Android internal frameworks and device driver development expertise
  • Experience of working with core Android libraries
  • Familiar with Android debugging tools and debugging techniques
  • Has experience with LTE, Bluetooth, Wi-Fi and network layer architecture

Location: Bangalore, India

Senior Software Engineer / Technical Lead, Wi-Fi & SR – Bangalore, India

Primary Objective:

Support Wi-Fi and other Short Range validation activities related to the Telit modules

Main Responsibilities:

  • Understand relevant protocol specifications and RFCs from various standard bodies. Ex., Wi-Fi Alliance, BT Sig, IETF etc
  • Understand the production test sequence and execute it for each release
  • Execute the validation test suite (automated and manual) on the production sample and check for consistency and accuracy
  • Write up system level test plans
  • Design system level test cases based on standards, RFCs, internal requirements and high level designs
  • Write detailed bug report and test reports
  • Design and write automation code for features assigned

Qualifications:

  • Experience with manual and automated testing of software is a must
  • Test automation with scripts like Perl/ Python / VB Scripting/ shell script knowledge is a must
  • Knowledge of Wi-Fi and short range technologies like BT/BLE would be desirable
  • Exposure to protocols such as HTTP/MQTT is a plus
  • Candidate should self-driven and self-motivated
  • Good communication (oral and written) skills
  • 4-8 years of industry experience satisfying the above requirements as a senior software engineer
  •  8+ years of industry experience satisfying the above requirements as a technical lead

Senior Software Engineer, Android – Bangalore, India

Primary Objective:

Primary objective is SE150A4 software development where we need to develop and modify HAL software and other layers’ software.

Main Responsibilities:

  • Participate in design, development, verification, troubleshooting, and delivery of high quality firmware
  • Design and develop core AOSP middleware systems using C and/or C++
  • Modify or extend Framework Layer features including Notification Manager, Window Manager, HAL, Camera Services, Audio Services, Bluetooth stack, etc
  • Create, modify and extend System UI, System Security, OTA, Animations, Power Management, System Services and Device Management, etc
  • Write low level peripheral drivers needed for board and application bring up
  • Work closely with application engineers to support seamless integration of services

Qualifications: 

  • 5+ years of experience in Android OS and kernel level
  • Proficiency with Qualcomm’s flavor of Android OS and board bring up
  • Experience in Linux kernel, device tree, Android/Linux device driver and HAL layers as well as Android Framework layers
  • Knowledgeable in C/C++, Linux and Object-Oriented Design/Architecture Knowledge of mobile device emerging technologies including Smartphone LTE architectures, wireless IoT- BLE/Internet-connected devices, camera/video, and touchscreen displays

Location: Bangalore, India

Senior Software Engineer, C Development – Bangalore, India

Primary Objective:

Looking for a C software engineer willing to work in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skill

Main Responsibilities:

  • The individual will be responsible for developing, supporting and enhancing our embedded products
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs

Qualifications:

  • 3-5 years of experience with a relevant college education and/or equivalent experience
  • C development experience
  • Networking experience/knowledge
  • Experience with autotools (autoconf, automake, etc)
  • Experience with POSIX development
  • Linux and shell scripting experience
  • Experience with small footprint devices and working in memory constrained applications
  • Git source control management
  • Experience with web application development
  • Experience with object-oriented programming
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused understanding the importance of getting a product shipped
  • A focus on unit and system-level testing
  • Expertise in Embedded development tool chains and debugging.

Location: Bangalore, India

Senior Software Engineer, CDP – Bangalore, India

Primary Objective:

Development, maintenance and support of CDP

Main Responsibilities:

Involved in the new CDP development, redesign and support old CDPs for various carriers

Qualifications:

  • 5-7 yrs with bachelor’s or master’s in computer science or equivalent
  • Spring boot (Good working knowledge and experience)
  • Spring boot/asynchronous processing
  • Working knowledge/experience using micro services (Spring Cloud stack)
  • Work with minimal supervision, take new requirements and write code using JAVA best practices
  • Create testing code for each new features (JUnit, Mockito) and have experience writing unit tests
  • Have some knowledge of application security, encryption, spring security, OAuth2 and SAM
  • Be able to start new applications from scratch using spring boot/spring core (must have)
  • Working knowledge with Linux (Ubuntu and CentOS 7+) (must have)
  • Working knowledge with Relation DB (MySQL) and NoSQL (MongoDB) (must have)

Location: Bangalore, India

Senior Software Engineer, Smart Modules & SR – Bangalore, India

Primary Objective:

Primary objective is supporting customers for the smart modules and short range products.

Main Responsibilities:

  • Development of system solutions and example software in response to customer specific use cases and application requirements
  • Support customers from pre-sales to production and maintenance
    • Support customers in coding and debugging of existing and custom source code
    • Support driver and host microprocessor source debugging
    • Required to understand software and hardware completely in order to efficiently support customers
    • Required to understand new technologies and protocols to have a better perspective while supporting customers
    • Undergo training initially and periodically to enhance skills to support customers with new features
  • Documentation Support
    • Add value to technical documentation
    • Creation of new and update, bug fixing of existing documents
  • Inter and Intra Team Coordination and support
    • Support other teams in resolving issues.
    • Work with and support team members in resolving issues
  • Travel support
    • You might be required to travel at customer locations if there is an issue that needs attention

Qualifications: 

  • Bachelors or Master’s Degree in Engineering with 4-5 years of experience.
  • Experience in Android and OS firmware-based development for commercial consumer IoT Products
  • Embedded system programming and board bring up.
  • System programming & OS internal skills.
  • Strong command over Java, C/C++
  • Strong knowledge of the Android build system.
  • Android internal frameworks and device driver development expertise.
  • Experience of working with core Android libraries.
  • Familiar with Android debugging tools and debugging techniques
  • Has experience with LTE, Bluetooth, Wi-Fi and network layer architecture

Location: Bangalore, India

Senior Software Engineer, Smart Modules & SR – Bangalore, India

Position Overview:

Support customers using Telit’s smart modules and short-range products.

Responsibilities:

  • Development of system solutions and example software in response to customer specific use cases and application requirements
  • Support customers from pre-sales to production and maintenance
    • Support customers in coding and debugging of existing and custom source code
    • Support driver and host microprocessor source debugging
    • Complete Wi-Fi, Bluetooth and short range issue handling at all layers
    • Required to understand software and hardware completely in order to efficiently support customers
    • Required to understand new technologies and protocols to have a better perspective while supporting customers
    • Undergo training initially and periodically to enhance skills to support customers with new features
  • Documentation support
    • Add value to technical documentation
    • Create new and update (bug fixing) existing documents
  • Inter and intra team coordination and support
    • Support other teams in resolving issues
    • Work with and support team members in resolving issues
  • May be required to travel to customer locations if there is an issue that needs attention

Qualifications:

  • Bachelors or masters degree in engineering
  • 3-4 years of experience
  • Candidate must have experience on embedded systems and C programming
  • Experience of data communication protocols, and networking (TCP/IP, HTTP, MqTT, SSL, socket programming)
  • Experience of device drivers such as for SDIO, SPI, I2C, I2S, UART, PWM interfaces
  • Wireless technology (Wi-Fi/ BT/ cellular) experience is preferable
  • Excellent oral and written communication skills
  • Work with multi-site cross-functional teams

Location: Bangalore, India

Senior Software Engineer/ Technical Lead, Java and Eclipse – Bangalore, India

Primary Objective:

A Java and Eclipse plugin developer working in a fast-paced environment and adapting new development environments for Telit modules.

Main Responsibilities:

  • Responsible for developing, supporting and enhancing the eclipse plugins for AppZone (used as SDK for the Telit modules)
  • Provides support, analysis and design related to new and existing features as well as finding innovative and cutting-edge solutions to meet business needs

Qualifications:

  • 4+ years of experience with a relevant college education and/or equivalent experience for a senior software engineer
  • 8+ years of experience with a relevant college education and/or equivalent experience for a technical lead
  • Java development experience
  • Eclipse Plugin development experience/knowledge
  • Experience with Windows and Linux development environment
  • Understanding of the development process of embedded products would be a plus
  • Git source control management
  • Quick learner to be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused and understands the importance of getting a product shipped
  • A focus on unit and system-level testing

Senior Technical Writer – Bangalore, India

Position Overview:

The Technical Writer Engineer will interact with developers and other subject matter experts to gather data, create technical customer documentation, and write technical reports for Telit IoT Platforms’ and deviceWISE products. This candidate will create customer documentation for a wide range of technologies including modems, Edge Gateways, IoT Portal, and Cloud interfaces. This position requires extensive skills and experience in preparing technical drawings and detailed flow diagrams of software programs. The Technical writer will also investigate customer complaints and look for ways to improve product documentation.

Responsibilities:

  • Create customer documentation for a wide range of technologies including modems, Edge Gateways, drivers, Databases, IoT Portal, and Cloud interfaces
  • Confer with engineers, developers, and other subject matter experts to gather data, create technical documentation, and write technical reports
  • Prepare customer documentation plans
  • Create, update, and test content for user guides, SDK/API reference manuals, and online help pages according to DITA standards
  • Develop Application Programming Interface (API) documentation and confirm that the APIs are working as expected
  • Prepare technical drawings and detailed specifications
  • Create flow diagrams describing software logic
  • Utilize distributed source code management systems such as Git
  • Follow and improve development processes for technical documentation

Qualifications:

  • Bachelor’s degree or equivalent experience
  • 3 to 5 years of experience as an information development engineer, software developer, technical writer, or related electronics engineering role
  • Experience must include creating technical customer documents for a wide variety of software products
  • Documentation Tools: MadCap Flare, SnagIT, MS Visio
  • Understand and apply DITA, Document Type Definition (DTD), Element Definition Document (EDD), Conversion tables (CT), and Templates for XML documentation
  • Experience using data formats like XML; style languages such as XSLT, and modeling languages like SGML
  • Source control and Continuous Integration tools:  Git, Jenkins
  • Nice to have experience with:  Oxygen XML tools, Astoria CMS, RoboHelp, XMLSpy, Camtasia Video editor, XMetaLd

Location: Bangalore, India

Software Engineer Intern – Bangalore, India

Primary Objective:

Support customers for smart modules and short range products

Main Responsibilities:

  • Support customers
  • Replicate customer issues and suggest solutions
  • Wi-Fi, Bluetooth, smart module and other short range issue handling
  • Undergo training initially and periodically to enhance skills to support customers with new features
  • Documentation support
    • Update, bug fixing of existing documents

Qualifications:

  • Bachelors or master’s degree in engineering
  • No experience required

Location: Bangalore, India

Software Engineer, Android – Bangalore, India

Primary Objective:

Primary objective is the SE150A4 software development where we need to develop and modify HAL software and other layers’ software.

Main Responsibilities:

  • Participate in design, development, verification, troubleshooting, and delivery of high quality firmware
  • Design and develop core AOSP middleware systems using C and/or C++
  • Modify or extend Framework Layer features including Notification Manager, Window Manager, HAL, Camera Services, Audio Services, Bluetooth stack, etc
  • Create, modify and extend System UI, System Security, OTA, Animations, Power Management, System Services and Device Management, etc
  • Write low level peripheral drivers needed for board and application bring up
  • Work closely with application engineers to support seamless integration of services

Qualifications: 

  • 3+ years of experience in Android OS and kernel level
  • Proficiency with Qualcomm’s flavor of Android OS and board bring up
  • Experience in Linux kernel, device tree, Android/Linux device driver and HAL layers as well as Android Framework layers
  • Knowledgeable in C/C++, Linux and Object-Oriented Design/Architecture Knowledge of mobile device emerging technologies including Smartphone LTE architectures, wireless IoT- BLE/Internet-connected devices, camera/video, and touchscreen displays

Location: Bangalore, India

Software Engineer/ Senior Software Engineer, C Development – Bangalore, India

Primary Objective:

An embedded C software engineer working in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skills.

Responsibilities:

  • Responsible for developing, supporting and enhancing our embedded products esp. targeted for the ASR 1603 platform
  • Includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs

Qualifications:

  • 2-4 years of experience with a relevant college education and/or equivalent experience for a software engineer
  • 4-8 years of experience with a relevant college education and/or equivalent experience for a senior software engineer
  • C development experience
  • Networking experience/ knowledge
  • Experience with POSIX development
  • Linux and shell scripting experience
  • Experience with small footprint devices and working in memory constrained applications
  • Git source control management
  • Experience with web application development
  • Quick learner to be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused and understands the importance of getting a product shipped
  • A focus on unit and system-level testing
  • Expertise in embedded development tool chains and debugging

Software Engineer/ Senior Software Engineer/ Technical Lead, PDW Validation – Bangalore, India

Primary Objective:

Support PDW validation activities related to Telit modules. Execute the production sequence and validation on production samples.

Responsibilities:

  • Understand relevant protocol specifications and RFCs from various standard bodies. Ex., IETF, 3GPP, etc
  • Understand the production test sequence and execute it for each release
  • Execute the validation test suite (automated and manual) on the production sample and check for consistency and accuracy
  • Write up system level test plans
  • Design system level test cases based on standards, RFCs, internal requirements and high-level designs
  • Write detailed bug report and test reports
  • Design and write automation code for features assigned

Qualifications:

  • Test automation with scripts like Perl/ Python / VB Scripting/ shell script knowledge is a must
  • Exposure to protocols such as LWM2M and cellular LTE categories is a plus
  • Writing test programs in C is desired
  • Candidate should be self-driven and self-motivated
  • Good communication (oral and written) skills
  • 0-4 yrs experience as a software engineer
  • 4-8 years of industry experience satisfying the above requirements for a senior software engineer
  • 8+ years of industry experience satisfying the above requirements for a technical lead

Software Engineer/Senior Software Engineer, C Development – Bangalore, India

Primary Objective:

Looking for an embedded C software engineer willing to work in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skill

Main Responsibilities:

  • The individual will be responsible for developing, supporting and enhancing our embedded products
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs

Qualifications:

  • 2-4 years of experience with a relevant college education and/or equivalent experience will be hired as Software Engineer
  • 4-8 years of experience with a relevant college education and/or equivalent experience will be hired as Senior Software Engineer
  • C development experience
  • Networking experience/knowledge
  • Experience with POSIX development
  • Linux and shell scripting experience
  • Experience with small footprint devices and working in memory constrained applications
  • Git source control management
  • Experience with web application development
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused understanding the importance of getting a product shipped
  • A focus on unit and system-level testing
  • Expertise in Embedded development tool chains and debugging

Location: Bangalore, India

Software Engineer/Senior Software Engineer, PDW Validation – Bangalore, India

Primary Objective:

Support PDW validation activities related to Telit modules. Execute the production sequence and validation on the production samples.

Main Responsibilities:

  • Understand relevant protocol specifications and RFCs from various standard bodies. Ex., IETF, 3GPP etc.
  • Understand the production test sequence and execute it for each release
  • Execute the Validation Test suite (automated and manual) on the production sample and check for consistency and accuracy
  • Write up System level test plans
  • Design system level test cases based on standards, RFCs, internal requirements and high level designs
  • Write detailed bug report and test reports.

Qualifications: 

  • Test automation with scripts like Perl/ Python / VB Scripting/ shell script knowledge is a must.
  • Exposure to protocols such as LWM2M, Cellular LTE categories is a plus.
  • Writing Test programs in C desired.
  • Candidate should self-driven and self-motivated
  • Good communication (oral and written) skills
  • 0-4 yrs experience for Software Engineer
  • 4-8 years of industry experience satisfying the above requirements for Senior Software Engineer

Location: Bangalore, India

Supply Planner – Shenzhen, China

Primary Objective:

Focus is on supply planning. This role is key in the communications between Sales/CS team, production ops and EMS partners. The role also manages demand and planning activities with related teams to fulfill customer demands, ensures on time delivery, works to improve delivery lead time and inventory turn-over rate.

Main Responsibilities:

  • Take charge of general/allocated company products planning, manage commitments.
  • Review production forecast for EMS partners, and analyze production resources, such as capacity, materials procurement status, etc. Ensure EMS partners get enough resource ready in time.
  • Review current customer orders, prepare related material/product requirement plan and production schedule timely, communicate with EMS partner for production arrangement and get commitment on time, and as accurate as possible, based on customer orders, forecast and available material, operation capacity; place purchasing order to EMS.
  • Verify EMS partner delivery invoices and coordinate exact delivery arrangement destination and date.
  • Co-work with customer service to update commitment to customer orders, and confirm shipment with stock on hand, and follow up the on time delivery status, highlight delivery risk and delay; deal with urgent case or urgent customer demands.
  • Co-work with quality & logistics team to deal with quality issues, RMA related cases.
  • Control inventory level and reduce E&O inventories.

Qualifications:

Knowledge and Skills:

  • 4+ years related experience in a fast changing/flexible planning, PMC, and production management environment.
  • Basic knowledge of forecasting & planning tools.
  • Result-oriented, initiative & good team work.
  • Good communication skills with the ability to communicate and coordinate both internally and externally.
  • Knowledge of MRPII / ERP systems (SAP preferred) & Microsoft Excel.
  • Good spoken and written English (mandatory).

Education and Experience:

  • BS Degree or college-educated with equivalent experience in Supply Chain management.
  • Must have 2 years or above experience in demand planning management.

Location: Shenzhen, China

Technical Lead, Cloud OpenServer – Bangalore, India

Primary Objective:

Development, maintenance and support of OpenServer

Main Responsibilities:

Involved in the OpenServer development, redesign and support.

Qualifications:

  • 6-8 yrs with BS or MS in Computer Science or equivalent
  • Very strong understanding of the Go programming language
  • Strong understanding of:
    • Concurrency and pointers
    • Data serialization: JSON, XML, etc
    • Debugging and Testing (unit and system-level)
    • Scalability: code, architectures, data storage
    • Job queue systems: queues, async worker processing
  • Linux – configuration, scripting, performance tuning
  • GIT – fundamentals, code review / pull requests, merge conflicts etc.
  • Willingness to address/resolve production infrastructure issues
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused understanding the importance of getting a product shipped

Location: Bangalore, India

Technical Lead/ Senior Technical Lead/ Engineering Manager, BT/BLE – Bangalore, India

Primary Objective:

Looking for someone to lead the BT/BLE activity and willing to work in a fast-paced environment requiring broad experience, adaptability, quick learning and excellent problem-solving skill

Main Responsibilities:

  • The individual will be responsible for developing, supporting and enhancing our embedded products esp. targeted for the standalone BT/BLE or Combo Wi-Fi+BT/ BLE platform
  • This includes providing application support, analysis and design related to new and existing applications as well as finding innovative and cutting-edge solutions to meet business needs

Qualifications:

  •  8+ years of experience with a relevant college education and/or equivalent experience as a technical lead engineer
  • 15+ years of experience with a relevant college education and/or equivalent experience as a senior technical lead or engineering manager
  • BT/BLE experience/ knowledge
  • C development experience
  • Networking experience/ knowledge
  • Experience with POSIX development
  • Linux and shell scripting experience
  • Experience with small footprint devices and working in memory constrained applications
  • Git source control management
  • Experience with web application development
  • Quick learner – be able to quickly pick up tools and put them to use
  • Excellent at communicating your ideas and gathering requirements
  • Detail focused understanding the importance of getting a product shipped
  • A focus on unit and system-level testing
  • Expertise in embedded development tool chains and debugging

Location: Bangalore, India

Korea

Hardware Developer, Logic – Seoul, Korea

Primary Objective:

Responsible for the design, development and maintenance of HW Logic in both cellular (GSM/WCDMA/LTE/5G) and WI-FI/Bluetooth modules. Also responsible for Logic circuit design, debugging, and optimizing the Logic circuit and system performance.

Main Qualifications:

  • Bachelor’s degree (or higher) in electronic engineering, electronic communication engineering.
  • Junior or practical experience less than 2 years.
  • No restrictions for overseas travel.
  • Good communication skills in English.

Technical Experience: 

  • Understanding electronic circuit
  • Research and engineering skills of HW Logic/Baseband
  • Knowledge of communication system and architecture concepts

Location: Seoul, Korea

Software Developer, Linux – Seoul, Korea

Primary Objective:

Responsible for supporting Linux application engineering development.

Main Qualifications:

  • Bachelor’s degree (or higher) in Computer Science, Software Engineering, Computer Engineering, Electronical Engineering.
  • Practical experience in 2 ~ 10 years
  • At least 1 year Linux experience
  • No restrictions for overseas travel
  • Good programming skill with C
  • Good communication skills in English
  • Plus: experience in data protocols such as TCP/UDP/IP including socket programming

Technical Experience: 

  • Experience developing C/C++ embedded code
  • Experience developing QCT chipset-based data application
  • Experience developing Yocto environment
  • Experience git environment

Location: Seoul, Korea

Software Engineer – Seoul, Korea

Job Responsibilities:

  • Field test related network IoT and issues
  • Analysis log on 3G/4G/5G 3GPP protocol stack
  • Troubleshoot issue during certification and network IoT
  • Work for software programming within protocol part

Basic Qualifications:

  • Bachelors degree (or higher) in computer science, software engineering, computer engineering, electronical engineering
  • No restriction for overseas domestic travel
  • Fundamental facility with C and C++, compilers, build and source code control tool
  • Good communication skills in English

Technical Knowledge and Experience:

  • Understanding of 5G and 4G 3GPP protocols
  • Experience in field test and issue debugging
  • Experience in network carrier IoT and certification, and issue debugging
  • Experience in the Qualcomm platform
  • Skilled communicating with test labs and ability to prepare a good organized report

Location: Seoul, Korea