Our support packages provide expert advice and high-tech tools and facilities. This support package suite ensures your design runs smoothly from start to finish.
We have over 20 years of expertise in manufacturing and supporting IoT integrations. We’re here to help you navigate the design process complexities. You can count on Telit Cinterion’s professional support throughout your project.
We aim to increase product reliability, get to market quickly and save you money. Based on our extensive experience, we have developed the most suitable support packages and workshops for every phase of your project.
5G mmWave Design-In Consulting
In 5G and the mmWave spectrum, new challenges require strong collaboration from the start of your project.
Schematics Layout Review
With the schematics and layout review package, our experts can provide advice and feedback regarding your PCB’s critical aspects, such as power supply and RF design. They can offer guidance for best practice approaches in the design of WAN hardware applications.
Basic Sample Review
With the basic qualification check, our experts will check the design process status. Each sample will be verified for possibilities of further measurements and tests.
5G mmWave Beamforming Consulting
This support package will help you select, evaluate, integrate and optimize the right antenna for your application.
5G Thermal Design Consulting
Realizing superior power dissipation and management will result in a robust application regardless of ambient temperature variations. The modem, modem card and mmWave antennas require an optimized thermal solution to reduce output power degradation.
GNSS Sensitivity Tests
With the GNSS sensitivity and compliance pretest, experts will check the design process status. We will verify each sample for the possibility of further measurements and tests.
Electrostatic Discharge Test
With the Electrostatic Discharge Test support package, our engineers will ensure your application meets the EN61000-4-2 requirements for the ESD certificate.
SIM UICC Electrical Tests
Electrical SIM UICC tests verify SIM UICC signal reliability and voltage levels. They also review crosstalk and current spikes on your product’s SIM UICC interface.
Audio Measurement
Our experts will perform audio measurements on your device to verify the audio interface quality. Then, our engineers will provide optimized settings for the built-in module.
Antenna Consulting
The antenna is a key element in a wireless application. The antenna’s performance influences:
Telit Cinterion modules can be used in various applications with several operating systems. Existing operating system architectures and requirements are different and could be complex for external hardware integration.
That’s why Telit Cinterion offers packages with source code and driver documentation for common operating systems and the support package for driver integration.
Driver Integration
The package supports driver integration and configuration into your operating system. It enables our modules’ features in your application.
Application Verification Testing
The Application Verification Testing strategy keeps it cost-efficient and effective. We select a test scope to:
Subscription Management Testing
Utilizing remote subscription management technology per the GSMA specification requires connected device compliance. In addition, the device must behave properly with remote subscription management operations.
Ofono Software Integration
Our trained engineers will compare customer branches to the Telit Cinterion in-house Ofono branch and the official branch. They will:
BlueBox Testing and Analytics Services
The BlueBox is a test system based on 12 V. It contains:
The modules can be switched on and off via GPIO pins from the Linux PC.
Approval Consulting
With the Approval Consulting support package, our experts explain the basic principles of approval tests (e.g., GCF and PTCRB). They also assist with network provider acceptance tests.
Preapproval RF Measurements
The Preapproval RF test checks if the device fulfills the following requirements:
5G mmWave Approval Consulting
With the 5G mmWave Approval Consulting support package, our experts explain the basic principles of 5G mmWave certification. They provide consulting on the required approvals for target markets and assist with network provider acceptance tests.
5G mmWave Preapproval RF Measurements
The 5G mmWave Preapproval RF Measurements package ensures the application fulfills market requirements and doesn’t interfere with frequencies outside the following:
Cellular networks are evolving to support innovative capabilities and growing connections, especially with IoT-dedicated technologies (e.g., NB-IoT and LTE Cat M). Devices require regular software updates to keep devices working at their best.
Physical maintenance of large fleets of devices in the field can be cost-prohibitive and time-consuming. Firmware over-the-air (FOTA) updates enable you to manage your devices without costly truck rolls.
Module FOTA Update Support
The IoT Service Agent is a thin software client that runs on our modules. It maintains a secure connection to the IoT Suite Device Management Hub to enable FOTA update services.
Data Performance Verification
With the Data Throughput Performance Verification package, our experts can give advice and feedback regarding device performance. We provide results and best practices for designing WAN data performance for 3G, 4G, and 5G network data throughput. In addition, our experts will give performance benchmarks compared to our development boards.
5G Customer Training
5G has brought new advantages and challenges. One of these challenges, mmWave handling, requires strong collaboration from the start of your project. This support package aims to help you learn about: