deviceWISE Tech Support

24/7 multi-level support with expertise and information

Telit offers support services so that customers can gain the maximum benefits of our products and service. It provides a range of support options, designed to offer each customer an appropriate level of support.  Customers can select from our basic, standard or operational service plans, each providing different levels of support depending on your customer service demands.

We understand that our solutions are an integral part of your daily operations, support and services offerings. To ensure your success, our knowledgeable support engineers are prepared to assist you, whether it's a quick question or step-by-step assistance.  Our Technical Support Help Desk personnel are dedicated to providing our customers access to the information, tools, and expertise you need and expect from your solution providers.

Support Services

Phone +1 866-425-6172 (U.S. only)
Phone +1 847-478-4578 (International)

deviceWISE Customers

Customers are encouraged to enter support requests and track issues using the Telit IoT Portal.  Licensed customers also may receive support via telephone (1-866-425-6172 for U.S. only / +1-847-478-4578 for International callers), email, or fax 24 hours a day, 7 days a week.

View the deviceWISE M2M SLA Agreement

Contact Us

Need Assistance?

Our technical experts are ready to help.

Request or Renew a deviceWISE Tech Support License