APAC
Field Application Engineer – Taiwan
Job Summary
Technology Migration & Customer Support
The rapid evolution of technology demands exceptional technical support to both retain existing customers and drive new business acquisition.
Global Technical Leadership
- Deliver cross-regional technical expertise to secure new business opportunities.
- Oversee end-to-end project delivery, ensuring customer success and satisfaction.
Objectives & Responsibilities
Technical Support & Troubleshooting
- Deliver technical and product presentations, providing pre-sales support to customers.
- Troubleshoot issues (including log analysis, tracing, and on-site testing) to identify root causes of field problems.
- Document failure reports, propose solutions or workarounds, and escalate internal defects in a structured manner.
- Assist customers in developing new wireless applications (e.g., test scripts, application notes, design guidelines).
Customer & Partner Engagement
- Collaborate with stakeholders to meet design-win targets and drive revenue growth.
- Provide exceptional customer support, along with product and technical training for distributors and customers.
- Build and maintain strong relationships with customers’ technical and management teams.
- Work with internal teams to log defect reports, identify solutions/workarounds, and ensure timely resolution for customer satisfaction.
Field & Regional Support
- Travel within assigned regions to:
-
- Support customers’ R&D teams with onsite troubleshooting, development assistance, and roadmap discussions.
- Engage with indirect sales channels, conduct workshops, and deliver training sessions
- Conduct the onsite project review upon the customer requests (mainly to U.S)
Project & Business Management
- Present Telit Cinterion’s product portfolio to sales teams and customers, offering pre-sales support.
- Coordinate technical support and recommend appropriate support packages for key customers.
- Proactively monitor direct and distributor business by closely collaborating with customer partners.
- Evaluate, prioritize, and manage customer requirements for internal processing.
- Provide technical support during RFI/RFQ processes.
Key Competencies
- Strong communication and project management skills.
- Results-driven, self-disciplined, proactive, and able to manage multiple priorities/timelines.
Requirements & Qualifications
Education & Background
- Required Degree: Bachelor’s or Master’s in Electrical/Electronic Engineering or a related field.
- Experience: 5–10 years in the wireless industry, semiconductor sector, or embedded design & development.
Technical Expertise
- Strong understanding of IoT market trends and key verticals (e.g., Security, Healthcare, Energy, POS).
- Knowledge of wireless communication technologies (GSM/WCDMA/LTE/5G) and 3GPP standardization (e.g., Rel. x).
- Familiarity with Android & embedded Linux, embedded SW concepts, and programming languages (C/C++/Python).
- Knowledge of HW/SW development processes; experience with factory production is a plus.
- Understanding of IoT security and related services.
- Understanding of regulatory compliance and MNO approval processes.
Communication & Soft Skills
- Fluent in English (written & spoken) with excellent internal and customer-facing communication skills.
- Strong presentation abilities and a customer-oriented mindset.
- Skilled in building and maintaining long-term customer relationships.
Preferred Qualifications
- Embedded SW background
- Project & Customer Management
- Proven experience in project management (scheduling, risk/cost control) and crisis/escalation handling, with experience to coordinate multi-sites
- Pre-sales or customer project management skills are highly preferred.
Location
On site in Taipei, Taiwan
Project Manager – China
Job Summary
We are looking for a highly organized and technically skilled Project Manager to join our R&D team, responsible for leading the planning and execution of IoT hardware projects, solutions, and fleet management products—from concept through to mass production and release.
Reporting to the Director of Program and Project Management, this role demands a strong background in hardware product development, embedded firmware integration, and New Product Introduction (NPI) processes. The ideal candidate will have proven expertise in project coordination, stakeholder management, and agile or hybrid project management methodologies.
In this cross-functional role, you will work closely with engineering, operations, supply chain teams, and external partners to ensure timely delivery of high-quality, cost-effective products. This is a key opportunity to contribute to innovation, streamline processes, and bring next-generation solutions to life across diverse industries – all while advancing your own professional development.
Objectives & Responsibilities
- Lead end-to-end project management for hardware and embedded firmware programs, from concept through mass production and release, aligned with IoT Solutions initiatives and business objectives.
- Coordinate cross-functional teams—hardware, firmware, mechanical engineering, manufacturing, supply chain, and quality assurance—to streamline product development and deployment.
- Develop and manage project schedules and budgets, track key milestones, and proactively identify and mitigate risks.
- Serve as the primary liaison for internal stakeholders and external partners, ensuring clear communication and aligned expectations.
- Manage stakeholder engagement, providing timely updates and aligning project execution with client and internal priorities.
- Oversee change control processes, ensuring proper documentation, testing, and compliance throughout the project lifecycle.
- Drive continuous improvement by identifying and implementing process optimizations that enhance execution efficiency and cost-effectiveness.
- Collaborate with leadership to shape long-term strategic objectives and support the continued growth of the company’s IoT product portfolio.
- Define PI (Program Increment) and Sprint goals, post project kickoff, plan and coordinate activities with respective teams, identify interdependencies and blockers, and support their resolution.
- Perform additional responsibilities as assigned, including documentation, sample shipments, peer support for other Project Managers, and tasks delegated by the supervisor.
Requirements & Qualifications
- 5–7 years of hands-on project management experience in hardware product development and embedded systems.
- Strong understanding of IoT ecosystems, embedded systems, and cloud-based platforms, with experience across full lifecycle product development and NPI processes.
- Ability to effectively collaborate with engineering teams on technical requirements and system integration.
- Familiarity with manufacturing processes, test development, and product certification
- Experience working with external vendors for certifications, contract manufacturers (CMs), original design manufacturers (ODMs), and supply chain teams.
- Proficient in project management tools such as JIRA, Confluence, Microsoft Project, Smartsheet, or equivalent platforms.
- Excellent communication, leadership, and interpersonal skills, with the ability to manage cross-functional collaboration.
- Self-motivated, adaptable, and capable of navigating challenges in a fast-paced, innovation-driven
- Proven track record managing New Product Introduction (NPI) cycles, including EVT, DVT, and PVT
- Bachelor’s degree in Engineering, Computer Science, Business Administration, or a related technical discipline.
- Proficiency in English and Mandarin (both verbal and written) is required.
Preferred Qualifications
- Master’s degree in Project Management, Technology Management, or a related field.
- PMP (Project Management Professional) or PRINCE2
- Agile/Scrum certifications such as CSM (Certified ScrumMaster) or PMI-ACP (Agile Certified Practitioner).
Location
On site in Shenzhen, China
Sales Manager – India
Job Summary
We are seeking a dynamic and results-driven Regional Sales / Account Manager to lead and implement sales strategies for IoT solutions in the automotive industry, specifically within the 2-wheeler, 3-wheeler, and 4-wheeler EV segments. The ideal candidate will be responsible for managing existing customer relationships, identifying and developing new business opportunities, and ensuring customer satisfaction by aligning Telit Cinterion’s offerings with client needs.
Objectives & Responsibilities
- Drive revenue growth and customer satisfaction across defined accounts in the automotive IoT sector.
- Expand Telit Cinterion’s presence through strategic customer and partner engagement.
- Deliver on short- and long-term business objectives with measurable outcomes.
- Develop and implement regional sales strategies targeting defined IoT customers and channel partners.
- Identify, pursue, and close new business opportunities in the automotive IoT market.
- Serve as the primary sales and account contact for assigned customers and partners.
- Manage all revenue streams and strategic planning within assigned accounts.
- Build strong relationships with key decision-makers and stakeholders within target accounts.
- Lead and coordinate RFQ/tender submissions, including pricing and risk assessments.
- Collaborate cross-functionally with internal teams to ensure timely resource allocation and customer support.
- Monitor project progress, identify risks, and implement crisis management plans when necessary.
- Provide strategic insight and market intelligence to support internal planning and product development.
- Ensure overall customer satisfaction through recovery plans and ongoing communication.
- Interface with third-party providers to identify collaboration opportunities and synergies.
Requirements & Qualifications
- Bachelor’s Degree in Electronics and Communication Engineering (B.E. – ECE)
- Minimum of 5 years’ experience in IoT or semiconductor industry with a strong background in automotive applications.
- Proven track record in sales, account management, or business development in the IoT sector.
- Strong understanding of EV platforms and connectivity solutions in the 2W/3W/4W automotive segments.
- Exceptional relationship-building, negotiation, and presentation skills.
- Ability to manage complex sales cycles and cross-functional projects.
- Proficiency in coordinating with cross-border teams and managing multiple stakeholders.
- Familiarity with product roadmaps, RFQs, tender processes, and account strategy planning.
Preferred Qualifications
- Experience working with or for major automotive OEMs, Tier-1 suppliers, or IoT solution providers.
- Knowledge of M2M/IoT communication protocols and platforms (e.g., cellular modules, eSIM, connectivity management).
- MBA or equivalent post-graduate qualification is a plus.
- Experience with sales planning tools and CRM systems (e.g., Salesforce).
- Exposure to global or regional markets, especially in APAC/India.
Location
On site in Bengaluru/ Bangalore, India
Sales Manager – Japan
Job Summary
This position is responsible for leading sales efforts for Telit Cinterion products as an account manager, covering hardware, services, mobile network operator (MNO) business development, and distribution partner management. The primary focus will be on developing and executing sales strategies to drive revenue growth and expand market share in IoT and wireless communication applications.
Objectives & Responsibilities
- Develop and execute strategic sales plans to achieve revenue and growth targets for Telit Cinterion products, including modules (Cellular, SR, GNSS), services (connectivity and IoT solutions), and the Mobile Network Operator (MNO) business segment.
- Identify and pursue new business opportunities with MNOs and other key stakeholders in the IoT and wireless communication ecosystem.
- Manage and strengthen relationships with customers and distribution partners as an account manager, ensuring the successful execution of ongoing projects.
- Build and maintain strong, long-term relationships with existing and prospective customers by understanding their needs and delivering tailored solutions.
- Collaborate closely with cross-functional teams—such as marketing, product development, and engineering—to ensure sales efforts are aligned with overall company objectives.
- Monitor industry trends, market dynamics, and competitor activities to proactively identify risks and opportunities.
- Prepare and deliver compelling sales proposals, lead contract negotiations, and close deals to drive business success.
- Provide regular reporting on sales performance, market insights, and customer feedback to senior management.
Requirements & Qualifications
- Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field, or equivalent practical experience.
- Proven track record in sales management, preferably within the telecommunications industry, with a focus on wireless modules and MNO (Mobile Network Operator) business.
- Strong knowledge of wireless communication technologies, the MNO ecosystem, and relevant industry trends.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Native-level fluency in Japanese and business-level proficiency in English.
- Deep understanding of Japanese business culture and practices.
- Willingness to travel domestically and internationally as required.
Preferred Qualifications
- Project management skills or experience.
- Business development skills or experience in a complicated/ large scale project.
Location
On site in Tokyo, Japan
Senior Sales Manager – Thailand
Job Summary
This is a Sales Position for managing Telit Cinterion hardware module business directly or through company appointed distribution channels in ASEAN countries, to contribute to revenue generation and achieve revenue targets allocated by management. Major focus will be on key verticals like smart meters, vehicle telematics, 5G routers and gateways which are having strong growth potential in ASEAN.
Objectives & Responsibilities
- Develop, propose and implement regional sales strategies for defined IoT customers and channel partners in order to achieve short-to-long term business results while ensuring the best customer satisfaction in smart metering, vehicle telematics, cellular routers and gateways etc.
- Analyze market trends and set up project strategies (pricing, risk analysis, go/no go).
- Manage primary sales interface for the named accounts and channel partners, including business and administration coverage, is accountable for all the revenue streams in his account.
- Build and expand new customer funnel by identifying new IoT prospects, decision makers and relevant IoT projects.
- Communicate any relevant information, coordinates meetings and minutes with internal stakeholders, where necessary.
- Establish high-level strategic relationships with the account. Identify the main contacts and decision makers. Facilitate the creation of the relevant relationship for the appropriate Telit Cinterion resource.
- Interface with various resources within the business units (AE, R&D, logistics, customer service, etc.) to ensure the customer’s needs are fully addressed and that the appropriate resources are allocated in due time to the account.
- Stay updated on industry trends, market developments, and competitor activities to identify potential risks and opportunities.
- Gather feedback from customers to improve products and services.
- Identify and address customer issues promptly, taking the lead in implementing effective solutions.
Requirements & Qualifications
- Bachelor’s degree in Electronics, technical degree in Electronics.
- 6-10 years of Sales experience in IoT domain with good knowledge of customer base.
- Self-motivated and willing to work independently.
- Good communication, negotiation, and interpersonal skills.
- Fluent in reading/writing/speaking English and good command of local language.
- Willing to travel to countries in ASEAN for business purpose as needed.
Location
Remote in Bangkok, Thailand
Software Engineer or Senior Software Engineer or Technical Lead – India
Job Summary
The role involves designing, implementing and testing software components in several technology areas, ranging from hardware drivers, system management, modem application and production.
Objectives & Responsibilities
- Design, implement and test software in multi-platform embedded system
- Work on complex issues whose solution will require in depth analysis and high problem solving attitude
- Collaborate with the rest of the team to achieve the team goals
- Sharing knowledge, opinion and suggestion in order to continuously improve the quality of the work and of the products
Requirements & Qualifications
- Deep knowledge of C and relative developing environment tools (e.g. compilers and debuggers)
- Knowledge of main commercial RTOS and multitasking development
- Experience in standard peripheral (I2C, SPI) driver development
- Experience in cellular technologies
- Experience in TCP/IP, FTP, HTTP stack and secure socket, secure connection are a plus
- Good knowledge of Git and/or any other configuration management system
- 0-4 yrs experience for software engineer
- 4-8 years of industry experience satisfying the above requirements for senior software engineer
- 8+ years of industry experience satisfying the above requirements for technical lead
Location
On site in Bengaluru/ Bangalore, India