Firmware update for HE910-EUG V2

4 thoughts on “Firmware update for HE910-EUG V2

  1. Hi,

    We would like to update the firmware in our HE910-EUG V2 modules embedded into our application. Specifically we are looking for the binary file which works with the lxfp uploader, rather than the windows executable. Are you able to provide a link to the download?

    We have been dealing with the local distributor who has been unable to provide this information for some time now and cannot currently provide a date for resolution. This lack of support over the simplest of requests is a serious cause of concern.

    Regards,

    Mark

     

    Details:

    Current Firmware version – 14.20.030

    Latest Firmware version – 14.22.031??

    Uploader version –  LXFP_UC.00.01_20141229

    1. Hi Mark,

       

      You also need to have the uploading protocol description which is available under NDA. Please write to ts-emea@telitt.com – but your Telit distributor should be involved in this.

      1. You also need to have the uploading protocol description which is available under NDA. Please write to ts-emea@telitt.com – but your Telit distributor should be involved in this.

        Hi Cosmin,

        We have the NDAs signed and the uploader code – just need the actual firmware itself. I will contact ts-emea as I do not understand why our distributor is unable to provide us with the update.

        Regards,

        Mark

        1. Hi,

          this is because the distributor  is not authorized to send these tools to the customer. The NDA is between Telit and customer not distributor and customer. Please send an e-mail to ts-emea@telit.com as suggested by Cosmin also with NDAs enclosed. then you will need to wait for NDA approval.