H24 dial up issue

13 thoughts on “H24 dial up issue”

  1. Dear Sir,

     I am using H24 module for GPRS connection with our traditional software.I am facing some problem in connection after dial command.Traditionally we were using G24 module. After ‘ATD*99#” command execution,H24 modem “CONNECT” response is coming but during IPCP negotiation “NO CARRIER” reponse is coming and eventually connection lost while in G24 modem i am able to connect.

    Please suggest.

    Please check out the comparison as attached both file.

    H24  f/w version  : – “H24_U_0C.33.72R”

    Thanks & Regards,
    Diwakar

      1. Please provide:
        – Full at-commands sequence you use
        – USB ot UART?
        – The reply to the follwoing commands:
           * at+mconn?
           * at+gsn
           * ati7i8i9i10
           * at+mpauth?
        –  We didn’t receive the logs

        1. Please find below UART log details . 

          12:25:59.593> AT
          12:25:59.593> OK
          12:33:09.390> AT+MCONN?
          12:33:09.390> +MCONN: 3
          12:33:09.390> OK
          12:33:21.328> AT+GSN
          12:33:21.390> +GSN: 352861033243519
          12:33:21.390> OK
          12:33:52.328> ati7i8i9i10a
          12:33:52.390> H24 OEM Module
          12:33:52.390> H24_U_0C.33.72R
          12:33:52.390> UM0H24000AA081
          12:33:52.390> UC1H24ATT0000AA088
          12:33:52.390> Model Number:    F4414EBEA
          12:33:52.390> Kit number:   FCN6791B 
          12:33:52.390> MSM:    6307654  
          12:33:52.390> ERROR
          12:34:15.078> AT+MPAUTH?
          12:34:15.203> +MPAUTH: 1,0
          12:34:15.203> +MPAUTH: 2,0
          12:34:15.203> +MPAUTH: 3,0
          12:34:15.203> +MPAUTH: 4,0
          12:34:15.203> +MPAUTH: 5,0
          12:34:15.203> +MPAUTH: 6,0
          12:34:15.203> +MPAUTH: 7,0
          12:34:15.203> +MPAUTH: 8,0
          12:34:15.203> +MPAUTH: 9,0
          12:34:15.203> +MPAUTH: 10,0
          12:34:15.203> +MPAUTH: 11,0
          12:34:15.203> +MPAUTH: 12,0
          12:34:15.203> +MPAUTH: 13,0
          12:34:15.203> +MPAUTH: 14,0
          12:34:15.203> +MPAUTH: 15,0
          12:34:15.203> +MPAUTH: 16,0
          12:34:15.203> OK

          1. You are using an old firmware version, please send me a “Message to admin” with your email to send instruction for upgrade.

  2. Dear Sir,

    I have download zone access. Please let me know, which is latest f/w and what is the process.

    Regards,

    Diwakar

          1. Dear Sir,

            I have updated the firmware and run the module but got the same result.Please see the attachment.

            Regards,

            Diwakar

  3. Dear Sir,

    Issue still not resolved.

    Please help to provide H24 USB driver for Window 7. i will test issue with my PC.

    Regards,

    Diwakar