We would like to update the firmware in our HE910-EUG V2 modules embedded into our application. Specifically we are looking for the binary file which works with the lxfp uploader, rather than the windows executable. Are you able to provide a link to the download?
We have been dealing with the local distributor who has been unable to provide this information for some time now and cannot currently provide a date for resolution. This lack of support over the simplest of requests is a serious cause of concern.
Regards,
Mark
Details:
Current Firmware version – 14.20.030
Latest Firmware version – 14.22.031??
Uploader version – LXFP_UC.00.01_20141229
Hi Mark,
You also need to have the uploading protocol description which is available under NDA. Please write to ts-emea@telitt.com – but your Telit distributor should be involved in this.
You also need to have the uploading protocol description which is available under NDA. Please write to ts-emea@telitt.com – but your Telit distributor should be involved in this.
Hi Cosmin,
We have the NDAs signed and the uploader code – just need the actual firmware itself. I will contact ts-emea as I do not understand why our distributor is unable to provide us with the update.
Regards,
Mark
Hi,
this is because the distributor is not authorized to send these tools to the customer. The NDA is between Telit and customer not distributor and customer. Please send an e-mail to ts-emea@telit.com as suggested by Cosmin also with NDAs enclosed. then you will need to wait for NDA approval.
Hi,
We would like to update the firmware in our HE910-EUG V2 modules embedded into our application. Specifically we are looking for the binary file which works with the lxfp uploader, rather than the windows executable. Are you able to provide a link to the download?
We have been dealing with the local distributor who has been unable to provide this information for some time now and cannot currently provide a date for resolution. This lack of support over the simplest of requests is a serious cause of concern.
Regards,
Mark
Details:
Current Firmware version – 14.20.030
Latest Firmware version – 14.22.031??
Uploader version – LXFP_UC.00.01_20141229
Hi Mark,
You also need to have the uploading protocol description which is available under NDA. Please write to ts-emea@telitt.com – but your Telit distributor should be involved in this.
Hi Cosmin,
We have the NDAs signed and the uploader code – just need the actual firmware itself. I will contact ts-emea as I do not understand why our distributor is unable to provide us with the update.
Regards,
Mark
Hi,
this is because the distributor is not authorized to send these tools to the customer. The NDA is between Telit and customer not distributor and customer. Please send an e-mail to ts-emea@telit.com as suggested by Cosmin also with NDAs enclosed. then you will need to wait for NDA approval.