General Information - What does a Competence Center do?Telit customer support reaches 60 countries and premier design-in expertise is available through 26 sales and support offices worldwide. We supplement this capillary support effort with a global network of wireless experts from our distributors, online Telit Technical Support Forum, and over 30 Competence Centers.
Competence Centers are Telit-selected partner companies with considerable experience designing cellular and RF solutions along with proven skills in hardware, software, and mechanical component development. They are part of an innovative program to provide additional support services to our customers going beyond just the module.
With services from our Competence Centers customers can:
- Have a reliable partner to outsource all or part of the end-device design and development effort
- Remain focused on their core competences throughout the entire product development process, bringing more robust solutions to the market in shorter time frames
- Bring more concepts and products into the markets they serve
Another type Competence Center is appointed for substantial expertise with specific vertical segments. These partner companies provide an extension to the technology-centric Competence Center program helping our customers navigate complex market scenarios and again reduce risk and time-to-market.
This is a new kind of support service. It has already been tried and welcomed by many customers, particularly new entrants to the dynamic m2m space. The expertise these partners bring can be used to reduce the risk of delays, direct and indirect cost overruns. These issues will typically occur when there is insufficient knowledge about best practices and procedures in specific segments. In addition they can provide go-to-market advice and assistance including help creating effective strategies.